Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

The Pharmacy System Analyst will perform data collection, report detail and other technical issues associated with the use of Sunrise Pharmacy Application.

Responsibilities:

• Work under the direction of the Manager to provide technical application solutions for assigned business areas.
• Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work.
• Participate in focus groups and workshops, attend vendor training and demonstrations.
• Possess technical knowledge of assigned application technology.
• Work with Business Analyst to understand the customer’s product-specific requirements and configuration and translate them to technical design specifications and data flow from which programs are developed and coded.
• Codes, tests, debugs, implements, and documents programs or technical configuration.
• Ensure programs meet technical specifications and standards.
• Interact with Business Analysts during the software build or configuration and testing process.
• Perform technical application configuration and configure /run reports at user request.
• Design and execute unit, system and integration test plans for new developments/releases/reports.
• Maintain technical documentation based on standard operating procedures in support of the assigned application.
• Perform application maintenance activities
• Interface with other application teams to assist in resolving support calls escalated by the Service Desk.
• Assist in supporting activations and rollouts.
• Consistent efforts to deliver quality solutions as per agreed scope.
• Ensure the quality of the deliverables as per the defined standards
• Document issues with resolutions and share with team members to improve team productivity and knowledge transfer.
• Knowledge transfer with other team members to improve overall team education level
• Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
• Adherence to the defined change control standards.
• Take initiative and drives to bring to logical conclusion; proactive approach.
• Provide accurate and timely information and escalates when there are issues.
• Actively participate in meetings and make valuable contribution.
• Identify, coordinate and communicate issues, requirements and status related to application functionality with other team members and software vendors.

Qualifications:

• BA or BS degree preferred or other relevant combination of training and experience.
• 0-2 years Industry experience preferred or 2-5 years practical experience in providing technical support and maintenance in assigned product preferred.
• Healthcare background with clinical or technical experience is preferred but not exclusive.
• Knowledge of MS SQL, Visio, Client/server networking, peripherals (namely printers).
• Ability to review and manipulate SQL queries
• Solid MS Office skills (Excel, Access, PowerPoint)
• Experience with any other EHR application front-end or at configuration level is a plus.
• HL7 interface experience is a plus.
• Ability to travel locally to various sites for business needs
• Work is performed in a standard office environment with minimal exposure to health or safety hazards

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com

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