Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Evaluate, select, design, install, implement, configure, upgrade and optimize the performance of AlteraAllscripts application systems, databases and assigned technologies required to deliver infrastructure for internal and client-facing applications.
Essential Functions/Major Job Responsibilities
- Manages, maintains, monitors and supports the network infrastructure environment.
- Installs, configures and supports hardware and software required to operate the network infrastructure.
- Works with operations, to provide ongoing maintenance including updates, patches and antivirus updates.
- Troubleshoots and resolves issues within the network infrastructure including hardware, software, operating systems and application-related issues; Conducts performance monitoring, systems health checks and capacity planning.
- Identifies the common causes of network infrastructure defects, prioritizes them and systematically removes them so that they do not reoccur in further development work.
- Ensures validation has happened (peer, stakeholders) and all review comments have been closed / incorporated before delivery of any artifacts.
- Ensures the quality of the deliverables as per the defined defects standards.
- Takes complete ownership for the assigned network infrastructure task and reports progress of the project / task to all stakeholders in a timely manner. Informs all stakeholders immediately of any scope creep andor schedule delays.
- Documents issues with resolutions and shares with the core infrastructure teams to improve team productivity.
- Adheres to the defined global Infrastructure standards.
- Provides accurate and timely information and proactively escalates as appropriate to the situation.
Education
- Bachelor's Degree (Preferred)
Work Experience
- 2-4 years relevant work experience (Preferred)
Certifications
- Cisco Certified Network Associate (CCNA) (Preferred)
- Cisco Certified Network Professional (CCNP)CompTIA A+ (Preferred)
Knowledge, Skills and Abilities
- Prior work experience with switches and routers.
- Prior work experience with firewalls.
- Prior work experience with wireless platform. (Preferred)
Working Arrangements
- Primarily works in standard office environment or remotely.
- May require after-hours, on-call support and/or holidays.
Travel
- Up to 20% travel may be required.
Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.
Salary Range$1—$1 USDAltera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:
HR.Recruiting@AlteraHealth.com
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