Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Job Description
The Clinical Lab Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Clinical Lab Assistant performs phlebotomy, technical, and clerical functions in one or more sections of the laboratory.
Responsibilities:
- Presents a friendly, approachable, professional demeanor and appearance. Demonstrates teamwork by helping co-workers within and across departments.
- Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. Manages work schedule efficiently, completing tasks and assignments on time.
- Performs phlebotomy and other lab specimen collections per age related standards.
- Provides appropriate post-phlebotomy patient care.
- Identifies need for patient medical assistance and call code as appropriate. Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager.
- Performs low complexity (waived) testing accurately and efficiently under the direction of a CLS or supervisor.
- Follows lab procedures carefully. Follows up with all outstanding orders on Order Monitor, and communicates all timed, completed or uncompleted draws/charges, tasks, missing phones through shift reporting to the next shift prior to clocking out and performs other duties as assigned.
- Inputs and retrieves lab results in Laboratory or Hospital computer system (ie. Rapid Strep Screen or Occult Blood).Performs and collects phlebotomy specimens within cost contain efforts and less than 3 percent recollection or cancellation.
- Properly processes specimens for transport to reference laboratories.
- Follows JCAHO National Patient Safety goals in regard to two patient identifiers and hand washing.
Qualifications
Required:
- High School Diploma.
Preferred:
- Phlebotomy Certification or training from an accredited School or Institution within six months of hire, or equivalent training as a Phlebotomist.
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
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