Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.
Constant innovation has created a transformative technology, unique in its space
More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry
About the Role:
The Professional Services Account Manager requires a highly skilled individual with a combination of deep technical expertise along with a strong consulting, project management, communication, and customer satisfaction focus.
A Day in The Life of Our Professional Services Account Manager:
This individual will pay a critical role in helping to document requirements, leverage customized technical solutions and successfully achieve the defined project and business goals, on time and on budget.
Who you are and what you’ll need for this position:
Minimum of 10 years experience
The ability to travel, approximately 1 week a month to Dubai.
Deep Technical Knowledge in Software Development and Programming languages.
Cloud/SaaS experience
Knowlegde of PLM systems including integration requirements; prefer WINDCHILL
Definition-to-completion of complex project requirements via a defined project plan
Experience with project management tools ie: Jira, etc.
Manage project execution based on defined tasks and customer goals
Consulting Expertise
Ability to assess and analyze technical requirements based on customer needs
Ability to provide develop a consultative approach based on needs analysis
Experience working with customers including objection handling and suggesting compromising solutions
Ability to work with and coordinate efforts of cross functional teams to achieve stated goals
UK Benefits
🏥 Private health insurance including dental coverage
🌅 Pension scheme with company match up to 9%
🧘 nilo.health + Calm App, mental health and wellbeing support
📚 Professional development support
🥳 Employee referral and employee-of-the-month programs
🏖 28 days' holiday + public holidays and special leave
🖥 Home internet and remote working allowance
🏡 Flexible working arrangements available based on role and location
👶 Enhanced family and special leave
💪 Corporate membership rates with national gyms
🥪 Free lunch, snacks, and drinks in the office
🚗 Electric car charging stations, free office parking, bicycle, and scooter storage
🎯 What Matters to Us
Big-thinking in pursuit of purpose
Diversity of thought
Courage of conviction
Transparency of intent
Ingenuity of AND
Agility in action
Adaptability of approach
Grit in pursuit of mission
🌍 Also, we would like you to know
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.