Why runZero?
Fully remote
runZero is a 100% remote company! While we aim to gather annually for kick-offs, our team thrives in the flexibility and freedom that remote work provides.
Product-market fit & customer satisfaction
Our customers love us! We have hundreds of paying customers from mid-market to very large enterprises and thousands of freemium users. Want to learn about how runZero works and how it helps our customers? You can listen to this podcast featuring our co-founder HD Moore (creator of Metasploit), hear from our customers, or experience it firsthand with our 21-day premium free trial.
Great benefits
At runZero, we prioritize the well-being of our team members. We provide platinum-level medical, vision, dental, life, and short-term disability coverage for you and your dependents. Additionally, we match 4% of 401K contributions, offer unlimited PTO, and provide equity to all employees.
Culture of collaboration
Our team is diverse, representing various backgrounds and perspectives, which fosters an inclusive and vibrant environment. With flexible schedules and supportive coworkers, runZero promotes a culture of collaboration. Learn more about life at runZero here!
The Opportunity
runZero is looking for a highly motivated Solutions Engineer to join our expanding Customer Engineering team! This role will drive impactful early-stage revenue and growth for our prospects and customers within our EMEA region. Our team is motivated by the desire to solve critical challenges our customers face in their IT and OT environments through consultative listening to understand their needs and sharing how runZero can assist.
As a part of the runZero Customer Engineering team, you’ll be responsible for supporting our EMEA business as the bridge between sales and technical teams. This role will include presales support for active evaluations, post sales enablement for runZero Care customers, and serving as a trusted advisor to runZero partners within EMEA. You’ll use your communications and technical skills to win business and market share while adding a powerful and differentiating new solution to IT and Security Team’s tool belts. This role is a unique opportunity for someone wanting to advance their career and directly impact the customer’s journey with runZero.
What you'll do
- Jointly own and achieve ARR goals across our EMEA region by providing technical expertise and serving as a trusted advisor to customers to help support purchasing decisions or disqualify a deal when runZero is not an appropriate technical fit.
- Understand and communicate the runZero value proposition effectively through product demos, PoV (proof-of-value), presentations, and enablement sessions with prospects, customers, or partners.
- Lead the support within customer PoVs to address their specific use cases and requirements, while collaborating within runZero as needed
- Listen to customer and prospect feedback and share this with the company to guide product and go-to-market direction.
- Present vision, strategy, and product roadmaps to customers and partners.
- Assist runZero Care customers to implement runZero based on best practices and achieve their success outcomes and adoption goals.
- Participate in channel partner conferences/events, and regional marketing events to assist with pipeline growth.
- Support the runZero message by contributing to webcasts, blog posts, best practices guides and tips, and other technical writing support.
Skills you have
- 4+ years experience in a SE (Sales Engineer/Solutions Engineering) or similar customer-facing role supporting technical interactions and communications with customers
- 3+ years of hands-on experience across multiple areas: L2-L4 networking, systems administration, cloud computing, IT security, OT security, or other relevant technical fields
- A natural curiosity and desire to learn new technologies in detail to get "hands-on."
- Working knowledge of security frameworks and compliance standards (DORA, GDPR, NIST, etc)
- A foundational understanding of core cybersecurity principles and challenges
- The technical competency to implement, configure and understand runZero's solution while building strong relationships with highly specialized customers
- Excellent verbal and written communication skills along with the ability to prioritize across multiple customer projects and responsibilities
- Openness to coaching and mentoring, possessing a natural curiosity around technology and supporting customers
- Actively manages technical PoV/PoCs within SE role across multiple AEs (sellers)
- Experience with developing and delivering sales and technical enablement trainings to partners, while also participating in channel partner conferences and events
- Must be located in UK
Salary range: runZero values transparency in the hiring process. According to our market data, we’re expecting this role to come in at an On Target Earning (OTE) of about $250k USD with an 80/20 split between base salary and commissions plus stock options, depending on level of experience. We know that the talent market is always in flux, so please let us know if you believe we have advertised this role at the wrong salary band.
For more information on what it's like to work at runZero, please visit our employee spotlight page!
Benefits
We offer an extensive set of benefits including:
- Top of the line medical, dental, vision, life and disability coverages with runZero paying for 99% of the premium
- A stock option plan consistent with early stage, rapidly-growing startups
- A competitive salary composed of cash and equity compensation
- Unlimited PTO (We encourage everyone to take at least 25 days a year)
- 4% 401(k) matching program
Applications
runZero positions are currently restricted to the United States. International applications will not be considered.
runZero is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, marital status, ancestry, nationality or any other basis covered by applicable law.
We encourage under-represented applicants to apply, even if you don’t think you fit 100% of the criteria (nobody ever does)!
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