About us
At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.
GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.
The team
You will be working on business problems that have a direct impact on company growth and revenue; driving customer utilisation and retention through experimentation on our merchant-facing dashboard.
This role will be working within the Accelerate Revenue team. Accelerate Revenue is a cross-functional organisation with a mission to help our customers get the most out of GoCardless. This means helping them better use our platform, helping them discover new products and services, and helping them grow their business with us. As a result, this team expects to deliver over £50m in incremental revenue over the next 5 years. To help us achieve this, we're deploying product and marketing growth initiatives that need to be truly customer-centric to succeed.
The role
This role will work closely with a Product Designer and Growth Product Manager to lead the in-product improvements that help our customers and drive revenue. You will also collaborate closely with our team of marketers, who guide customers along their journey with targeted communications. As part of a Product Growth team, you will have the autonomy and freedom to move fast in solving problems in the highest impact area, while working towards our wider product vision.
You will have responsibility for a team of four software engineers and will work closely with commercial and operational stakeholders. Your team will contribute to various codebases across the whole product, we are frequent contributors to codebases responsible for the customer dashboard and primarily use React, TypeScript, JavaScript, Ruby on Rails, Postgres, BigQuery, Google Cloud Platform. Problems we solve range from improving utilisation rates to converting payers better or driving uptake of our other products and features.
What excites you
- Shipping stuff: you’ll work with your team to support changes to completion, delivering consistent positive impact across your product area. Being comfortable delivering a range of projects: from MVP experiments testing a hypothesis to a new feature.
- Developing talent: You hire and grow engineers into being the best engineers they can be, while maintaining a supportive and engaging team culture
- Raising the technical bar: You insist on high standards of technical design and implementation and ensure your systems are operationally excellent
- Deliver project work while managing the expectations of your stakeholders
- Plan and prioritise impactful technical investment initiatives for your teams
- Be a reflection of the GC Values that help us work with one another effectively
What excites us
- Professional experienced in coding - with JavaScript/React on frontend and Ruby on backend, with a commitment to building reliable, well-tested systems
- Enthusiastic about working in a strong culture of experimentation, testing and learning - to help us in experimenting ways to grow our product!
- Someone excited about supporting and growing a group of engineers, helping them become the best engineers they can be
- Somebody able to effectively communicate - mainly technical topics to technical and non-technical audiences
- Collaboration and cross-functional work - we have a Product Manager, Designer and BI Analyst as part of our team and work with a lot of other commercial teams across the business
- High agency: We’re after people who aren’t afraid of a challenge and will take ownership of problems they come across, help to resolve them and adapt to a constantly changing environment.
We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
(some of) The good stuff
- Wellbeing - stay healthy with dedicated support and medical cover
- Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
- Adaptive Working - allows you to work flexibly, around your lifestyle
- Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
- Parental leave - to suit everyone embarking on life's great adventure
- Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)
Life at GoCardless
We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.
Diversity & Inclusion
We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.
We’ve got a long way to go, but here’s how we’re doing as of June 2023;
42% identify as women
28% identify as Black, Asian, Mixed or Other
9% identify as LGBTQIA+
9% identify as neurodiverse
2% identify as disabled
We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.
If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report
Sustainability
We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.
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