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Compliance and Administration Assistant at Catch22
Norwich, United Kingdom


Job Descrption

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Catch22 delivers high quality and responsive employability programmes, which are relevant to the needs and aspirations of learners and job seekers, as well as the needs of employers and the economy, both today, and in the future. 

Job Description

The role of Compliance and Administration Assistant is an excellent opportunity to  work collaboratively, with multiple stakeholders, across a new national green skills and employability pilot project. This role is key to ensuring high quality and compliance standards across the project, which aims to engage service users with multiple and complex barriers to employment, on their journey into Net Zero Careers.

About You

  • Highly organised, proactive, and resilient, with the ability to multitask.
  • Strong interpersonal skills - approachable, adaptable, and supportive, to the range of stakeholders involved in this programme.
  • Strong knowledge of using Microsoft software, particularly Word and Excel, at an intermediate level.
  • The ability to develop strong rapport.

Main Duties and Accountabilities

  • Supporting the Operations Manager and Compliance Manager in maintaining compliance standards, and the auditing of staff, through completing DIP monthly tests across contracts.
  • Assisting with preparing files and documents for internal and external audits, assisting with audit corrections and actions.
  • Ensuring that the office is compliant, and data security is adhered to – including checking that the office floor, rooms, and printers are clear, and that information relating to clients is shredded.
  • Inputting and updating client data and performance, ensuring that all paperwork and performance is submitted and tracked efficiently and accurately – supporting staff with loading contractual paperwork onto the in-house data system when necessary.
  • Producing reports when required (for all employability contracts), and minute taking.
  • Coordinating the purchase of goods and supplies, adding all invoices onto the in-house purchase order system, and completing employability credit card returns – ensuring that the directorate obtains best possible value for money, and that finance activities are actioned, and escalated, in a timely manner.
  • Complying with all policies and procedures, including health and safety, and diversity and equality.
  • Participating in training and development activities as required, seeking to regularly improve your own performance, contribution, knowledge, and skills.

Please click here to view the full Job Description.

Qualifications

  • Minimum Level 2, in English and Maths
  • Good ICT skills, including Microsoft Office (Word, Excel)
  • Good cash handling and basic arithmitic skills

Additional Information

Salary: £24,000 per annum
Hours of work: Full time, 37 hours per week
Contract: Fixed term, until 31/12/2024
Flexibility: Hybrid working - office based work and outreach work across Norfolk, with opportunities for remote working

*Some evening and weekend working may occasionally be required.
*Interviews will take place in March/April 2024.

Benefits:

  • 28 days annual leave + bank holidays, rising to 33 days with service.
  • Pension scheme with matching contributions of up to 4%.
  • Discounted shopping opportunities.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.


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CATCH22
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