Company Description
Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.
The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland.
Job Description
We are currently seeking a dynamic and proactive individual to join our team as a Tenant Liaison Coordinator for our Milton Keynes location. This role offers a unique opportunity to be the face of our prestigious commercial property while actively engaging with tenants, managing health and safety, fire risk, and coordinating various events and operational activities.
- Coordinated and scheduled meetings, appointments, and events, taking an active role in organizing and overseeing various activities within the building.
- oversee the day-to-day operations of the Wellbeing Suite.
- Follow process to ensure health and safety protocols, fire risk assessments, and procedures, ensuring compliance with regulatory standards and company policies.
- Act as a liaison between tenants, property management, and external service providers, addressing tenant concerns and fostering positive relationships.
- Deputise for the Centre Management Team in their absence, supporting the client and tenants with their requests.
- Support service providers and tenants to ensure that SLAs are met, audited, and measured on a monthly/6 monthly basis.
- Undertake building inspections to ensure areas are clean, presentable, and observed for any remedial maintenance works required.
- Provide support to the Centre Management team daily.
- Be flexible, supportive, and adaptable to the daily challenges.
- Actively participate in regular meetings, serving as a main point of contact for the Centre Management team.
- Record and address complaints in line with company policy.
Qualifications
- previous experience in receptionist, customer service, hospitality or event coordination roles preferred.
- Strong organizational and multitasking skills with the ability to prioritize tasks and time effectively.
- Excellent communication and interpersonal abilities, both written and verbal.
- proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- A proactive attitude with a commitment to delivering exceptional service.
Additional Information
If you’re interested in gaining excellent industry knowledge, whilst receiving a competitive package, then please apply with your CV and a covering letter stating why you think you’d be suitable.
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