Company Description
Colliers (NASDAQ, TSX: CIGI) is a leading diversified professional services and investment management company. With operations in 62 countries, our 17,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients.
For more than 27 years, our experienced leadership with significant inside ownership has delivered compound annual investment returns of 20% for shareholders. With annual revenues of $4.1 billion and more than $50 billion of assets under management, Colliers maximizes the potential of property and real assets to accelerate the success of our clients, our investors and our people.
The EMEA Occupier Services business is headquartered in London, with over 100 specialists delivering a range of services to corporate occupier clients. Our Occupier Services team works as an extension of a client’s own real estate team. We bring a unique combination of deep expertise within each integrated service area and an enterprising culture. Our people make a difference through our passion for flexibility, innovation and speed. We have the experience in tenant representation transaction and project management, developing cost-saving strategies to implementing technology and workplace solutions to fuel growth. Our team works to maximize efficiencies for our clients’ businesses.
Job Description
A PMO at Colliers provides excellent professional advice and service to clients and is a member of a key talent pool within the organisation.
A PMO at Colliers is entrusted with the organisation’s reputation and is expected to live its values.
- Be enterprising to exceed expectations
- Collaborate to drive exceptional results
- Invest in relationships to deliver enduring value
- Be experts to lead our industry into the future
- Do what's right for our clients, people and communities
The Colliers competency framework outlines who our people need to be and the behaviours they should display to meet the expectations of clients, colleagues and stakeholders. The 3 competencies encapsulate what a successful professional at Colliers looks like for each: knowledge, skills, mindset.
Position Summary
- To undertake programme management instructions for our UK & EMEA corporate clients. This will include managing instructions being delivered by our Project Management teams ‘in country’ and best in class 3rd parties.
- This role helps ensure that Project Management & Cost Management instructions are undertaken in a consistent manner and in line with our service agreements.
- To assist with bids for Project Management & Cost Management multi-market mandates, across the UK and EMEA.
- To work with the Enterprise Project Management team to create and maintain best practice for Occupier Services across EMEA for Project Management & Cost Management services.
- The role is in a team with 3 Directors, 2 Associate Directors, 3 Senior Programme/Project Managers.
- We regularly interact with 650 Project managers, Building Surveyors and Cost Managers across EMEA and our OS EMEA team (130) which includes transaction managers, account managers, workplace advisors and other corporate real estate specialists.
Main Responsibilities
- To deliver programme management work for clients, co-ordinating capital projects across multiple markets in a consistent, value driven way in line with contracted KPIs
- To ensure that work is conducted within Colliers Best Practice standards
- To support colleagues working on your accounts to ensure their activities and deliverables are consistent and in line with contract service levels and governance frameworks
- To develop direct client relationships and contribute to activities and events organised by Colliers Occupier Services
- To provide intel for our clients and help keep them up to date with industry best practice
- To work diligently to meet team and Business Group targets.
- To work as part of the OS EMEA team to generate fees for our in-country teams and record these referrals
- To seek opportunities to develop new business including cross-selling and identification of new business
- To promote cross team collaboration to ensure client’s success; this could be suggesting continuous improvement actions based upon project outcomes
Qualifications
- Prior experience within a similar role is essential, ideally within a similar professional services and client focused organisation.
- Must possess excellent interpersonal, written and verbal communication skills.
- Must possess excellent organisation and time management skills.
- Must possess excellent IT skills, particularly MS Office (Word, Excel, PowerPoint) and Project.
- Must be able to work effectively as part of a team.
- Must be able to implement and monitor governance systems.
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