Company Description
Hours: Monday - Friday 9:00am - 5:30pm with the occasional evening/weekend event for Partner events/incentives.
You would be required to work 2 days per week in our NHQ in Colindale, London.
Hello, we're UW
We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things that really matter in life.
How? It’s simple, we take the headache out of essential home services by providing them all in one place – energy, broadband, mobile, and even insurance. That’s one provider, one account, one bill, and lots of savings.
We’re a truly unique FTSE 250 company with a business model that has real social impact at the heart of it. Being a part of the UW community you’ll join a working environment like no other - one where everyone matters - be it our customers, our partners or you, our people.
About the role
We have an exciting opportunity for a Reward & Recognition Programme Development Lead to join us to develop and implement longer term Rewards and Recognition strategy (cadence, growth and engagement opportunities etc) for our Partner network. This role reports directly to our Partner Reward & Recognition, Senior Manager.
This role sits within our Partner Engagement team. We are a team of passionate and motivated employees who devise timely and relevant incentives and events which drive additional activity and fun for our Partners. We work to grow and engage our Partner network via initiatives that will make Partners proud to work for UW.
What you’ll do
- Responsible for ideation and planning of Partner rewards and recognition, from gathering ideas, conception, costings, qualification, data provision and final fulfilment (as required) to deliver short term incentives, leader incentives, corporate Partners and recognition e.g. Plus clubs and Stairway to Success Promotions
- Responsible for driving the success of incentives using data points and bringing energy, fun and FOMO to the Partner network audience
- Negotiate contracts with vendors to ensure cost-effective solutions which ensure an exceptional Partner experience.
- Responsible for supporting the Senior Reward & Recognition Manager with our rewards and recognition experience at the annual Company events (Power Up and Amplify)
- Support the development and implementation of a rolling 12-month incentives roadmap, ensuring all individual projects are completed on time and proactively inform key stakeholders of progress
- Bolster all aspects of Partner engagement by ensuring that Partner Experience relating to incentives, fulfilment, recognition (including vehicle plan, Eco breaks etc) is delightful and seamless
- Ensure all cross functional collaborations are aligned through collaboration with Partner Marketing, CRM, Product, Engineering, Legal and Foundation
About you
- You will have demonstrable experience working in Network Marketing
- You will have a generalist background in Marketing and driving engagement
- You are highly creative and love generating new ideas that connect with our Partner audience
- You are highly numerate and have experience interpreting large sets of data, telling stories through data and using it to target different cohorts in order to enhance overall engagement and performance
- You are passionate about our Partner proposition and understand what drives our Partners
- Competent using Excel
- Good communication skills (written and verbal)
- Attention to detail
- Ability to build strong relationships across the business - internally as well as with Partners.
- Ability to deal with escalations efficiently and sensitively
- Displays initiative and strong problem solving skills
- Commercially astute - and a pragmatic approach that will get things done
- Comfortable dealing with ambiguity or grey areas - a flexible, positive and ‘can-do’ attitude
- Displays sensitivity to Partner experience in line with the Team Purple ethos
What’s in it for you
Join a high growth FTSE 250 business with an ambition to grow our customer base to over 1 million over the next 4 years. Help us achieve our ambitions whilst learning and having fun. Become part of a fantastic business culture where people really are at the heart of everything we do.
- Competitive salary including share options
- 25 days holiday plus Bank Holidays
- Life Insurance up to 4 x your salary
- Discounted healthcare & medical cash plans
- A free virtual GP service
- Private pension scheme
- Share options and Save As You Earn Scheme
- A range of Health & Wellbeing benefits including a confidential Employee Assistance Programme, virtual fitness classes and wellness tools
- Discounted UW services (30% mobile & broadband, 10% energy & insurance)
- A UW cashback card - earning you cashback on all your spending!
- Huge opportunities for exposure & development as we scale up
- Access to Spark – a holistic approach to learning and development created by UW to empower our people's personal and professional growth
Apply here!
If you think this is the role for you and want to be part of UW’s extraordinary growth, apply now.
Additional Information
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation.
Please note, if you are applying for a role which involves having access to personal data, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
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