Company Description
SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards.
At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:
- Competitive pension scheme + Life Assurance
- Generous Annual Leave allowance (increasing with service) plus bank holidays.
- An additional day off for your birthday
- Discounted Gym Membership
- Retailer Discounts
- Access to electric vehicle leasing scheme (subject to eligibility criteria)
- Enhanced maternity/paternity and adoption pay.
- Length of Service Awards
- Christmas Vouchers
- Health & Wellbeing initiatives
Job Description
Job Title: Sample Receipt and Labelling Specialist
Shift: 2 pm-10pm Tuesday - Friday and Saturday 10am-6pm
As a Sample Receipt and Labelling Specialist, you will be the first point of contact for samples arriving at the Cramlington site. The job holder is primarily responsible for sample receipt and sample labelling. They will pay a key part in ensuring customer samples are received in full and without any issues. Providing effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of our products and services.
Key Accountabilities;
- Adhere to the Customer Service Standards and work towards agreed team KPIs.
- Accurately follow standard operating procedures for the registration, receipt, labelling and storage of samples.
- Provide clients with required consumables, including standing orders, and Adhoc requests
- Deal with all extra/missing samples from the previous days on a morning.
- Make sure all shelf life abuse samples are dealt with on a morning.
- Ensure all extra and missing samples are highlighted to Sample Registration Manager and customer.
- Store samples in appropriate locations/conditions
- Record all customer activity in our LIMs/Q Pulse database in a timely manner.
- Ensure all subcontracting samples are logged, labelled and boxed within agreed timescales to deliver TAT for customers.
Qualifications
Essential:
- Ability to work independently and part of a team
- Good planning and organising skills
- Good communication skills
Desirable:
- Scientific background
- Minimum of HND or equivalent experience.
- Experience of working within the food industry
- Experience of AIS LIMS
Additional Information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.
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