Company Description
SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards.
At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:
- Competitive pension scheme + Life Assurance
- Generous Annual Leave allowance (increasing with service) plus bank holidays.
- An additional day off for your birthday
- Discounted Gym Membership
- Retailer Discounts
- Access to electric vehicle leasing scheme (subject to eligibility criteria)
- Enhanced maternity/paternity and adoption pay.
- Length of Service Awards
- Christmas Vouchers
- Health & Wellbeing initiatives
Job Description
Main Purpose of Role
We are currently seeking an experienced, proactive General Manager (GM) to join our team. The ideal candidate will have a proven track record of successful managerial experience in a fast-paced environment, as well as exceptional leadership skills.
The role-holder will have full ownership of the SGS Cambridge Food Testing site, responsible for delivering key metrics relating to financial, customer, people and QHSE performance. Reporting directly to the UK Food Business manager this individual will steer key business changes to drive customer satisfaction and financial success.
- Overall responsibility for the delivery of the laboratory services at Cambridge in accordance with customer requirements and company objectives, ensuring all samples are processed for analysis and reports of analysis are issued within turnaround times agreed with customers.
- Responsible for delivery of budget and profitability of the Cambridge site and operation of local KPI (financial and non-financial)
- Oversee daily business operations and provide direction to team members
- Develop and implement growth strategies
- Train employees and manage performance reviews
- Improve business processes for cost-effectiveness and efficiency
- Handle customer complaints and issues
- Analyze financial reports and meet financial targets
Qualifications
Essential
- Considerable experience in a similar management role within the service industry related to the food or non-food sector
- Working knowledge of effective people management techniques, e.g. performance management, teamworking etc.
- Understanding and knowledge of general H&S procedures such as risk assessments, incident investigation etc.
- Excellent leadership and decision-making skills
- Experience of budget ownership
- Degree level qualification in scientific discipline or management field.
- Full driving license for use in the UK
Desirable
- Knowledge of the food industry.
- Experience of testing activities and standards in particular the requirements under ISO 17025.
- Working knowledge of IT systems, LIMS.
- Proficient in MS Office and business software (e.g., ERP)
Additional Information
APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
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