Job Title: Head of Operations Geographical Scope: Back Office (Dubai, Myanmar, Thailand)Investment Locations: (UK, Greece, Italy, Switzerland, Colombia)Department: Family Office Reports to: CEOKey Relationships:Internal: Management and coordination across all family office department.External: Coordinate with the majority of family office external service providers, regulatory authorities and advisors.Job Function:Responsible for managing and improving the day-to-day operations of the multi family office department.Ensure all regional operations are aligned with the management company’s long-term objectives.Based in Dubai with either monthly or quarterly travel to other back offices.Key Responsibilities:Oversee and manage the back office operations across Myanmar, Dubai, and Thailand, ensuring seamless execution of processes in each region.Collaborate closely with key stakeholders, including local advisors, service providers, and legal teams, ensuring that operations run smoothly and efficiently across all regions.Ensure that all back-office operations comply with the local regulatory requirements for as well as broader international standards and family office policies.Develop and implement systems and processes to improve operational efficiency and productivity in all regions, considering local regulatory and business environments.Ensure the accurate and timely preparation of all required reports reflecting the operations.Develop and maintain internal controls, operational procedures, and documentation for audits for each department.Identify, assess, and mitigate risks related to all back-office processes.Coordinate and manage all departments within the family office.Ensure the protection and confidentiality of sensitive family office information across regions.Experience:At least 10 years of relevant experience in back office operations and management.Skills:Strong understanding of back office operations and efficiency.Knowledge of governance frameworks, such as family councils, boards of advisors, and other decision-making structures.Exceptional organizational, problem-solving, and communication skills.Leadership abilities with experience in managing and developing teams.
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