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Luxury Retail Sales Manager at Reiss
London, United Kingdom
Job Descrption
Reiss is a leading luxury brand with over 230 locations globally, known for its commitment to sustainability, quality, and timeless elegance. Our retail teams strive to provide elevated customer service in a standout store environment. As a Sales Manager, you will play a crucial role in motivating your team to achieve targets while maintaining a safe and efficient store atmosphere.
Company Culture and Environment
At Reiss, we value diversity and respect in our workplace. Our culture focuses on exceptional service and teamwork, ensuring that our employees feel valued and empowered. We promote equality of opportunity for all candidates, fostering an inclusive environment for everyone.
Career Growth and Development Opportunities
We offer structured training and development programs to support your professional growth. As a Sales Manager, you will have the opportunity to guide and coach team members, contributing to their career advancement alongside your own.
Detailed... Benefits and Perks
• Business wear allowance
• Employee discount up to 75%
• Sales and service bonus scheme
• Refer a friend bonus scheme
• Long Service bonus scheme
• Contributory pension scheme
• Employee Assistance Programs: Retail Trust and Life Works
• 25 days of holiday
• And many more
Compensation and Benefits
Competitive salary commensurate with experience, along with the various benefits listed above, ensuring a rewarding package for our employees.
Why you should apply for this position today
If you want to join a dynamic team at Reiss and contribute to a culture of excellence that values exceptional customer experiences, this is the opportunity for you. Don’t miss out on starting your story with us—apply now!
Skills
• Previous experience supervising a team
• Strong background in a customer-facing role, ideally within a premium or luxury environment
• Ability to guide and coach others
• Flexibility and adaptability to changing priorities
• Strong communication and interpersonal skills
• Excellent organizational and decision-making skills
• Ability to excel under pressure
Responsibilities
• Deliver a premium, tailored customer service experience that exceeds expectations
• Act as a role model, inspiring and guiding your team with dedication and warmth
• Drive sales by monitoring KPIs and setting an example through exceptional service
• Ensure clarity of the business plan is communicated throughout the team
• Provide in-depth knowledge of our brand and products to customers and team members
• Engage in duties that support store operations
• Deliver team briefs and contribute to team meetings
• Support store management in team development efforts
Qualifications
• Proven supervisory experience in a retail setting
• History of success in a customer-facing role within a luxury environment
• Strong leadership skills
• Excellent communication and interpersonal abilities
Education Requirements
• High school diploma or equivalent required
Education Requirements Credential Category
• Retail Management or related field is preferred but not required
Experience Requirements
• Previous experience in a supervisory role in retail
• Experience in a luxury retail environment is highly desirable
Why work in London, GBR
London is a vibrant city rich in culture, history, and opportunity. As a global hub for fashion and luxury retail, working in London allows you to be part of an exciting industry with endless possibilities for networking and professional growth. With diverse communities and a dynamic lifestyle, London offers a unique experience for both personal and career development
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