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Beauty Advisor at KIKO Milano
London, United Kingdom
Job Descrption
MAIN RESPONSIBILITIES
CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT
• Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
• Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)
• Satisfy Customer's needs with cross-selling products.
• Completion of all BeKIKO dossiers, quizzes and training elements
• Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
• As an employee you may have the opportunity to undertake responsibilities as a 'Beauty... Tutor' assisting the Store Manager in training the store team.
PROCEDURES & POLICIES EXECUTION
• Guarantee that store is compliant with all KIKO standards
• Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
• Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
• Guarantee the constant updating on market trends.
• Minimum 1-2 year of experience in a similar role - either Fashion or Beauty
• Strong knowledge of beauty products and trends
• Excellent communication and customer service skills
• Ability to work in a fast-paced retail environment
• Full Flexibility to work evenings, weekends, and holidays
• Proven ability to meet sales targets
• Experience in conducting product demonstrations and applying makeup
• Knowledge of skincare routines and techniques
• Ability to maintain a clean and organized work area
Complete form below to directly Send your CV / Linkedin Profile to Beauty Advisor at KIKO Milano.
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