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Viewing Agent at Home Made
London, United Kingdom


Job Descrption
Viewings Consultant | Home Made

We're looking for individuals with strong sales experience outside of real estate, who are ready to provide exceptional in-person service. As a Viewings Consultant, you'll have the chance to explore London while assisting prospective renters in finding their ideal home!

Salary: OTE £50,000 + (£25k base)

Working hours: Monday to Friday 9am-6pm or 9am-7pm. This role also involves a bi-weekly Saturday.

Location:  The position requires daily travel across London – we're all about eco-friendly options, and our teams utilise public transport for traveling (no driving license required!)

You have my attention... tell me more about Home Made!

Home Made is the fastest-growing property technology company that is fixing renting for good! By combining technology and a customer-centric approach, we are making the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity, and encouraging a... diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good!

To explore more about what we do, click here.

Role responsibilities:
• Conduct viewings with prospective renters on a daily basis - travelling across London based on a time/location efficient schedule, set by our Operations team
• Provide support to prospective renters from viewing through to that ultimate decision stage of, yes we'll take it!
• Actively manage a customer base, developing a relationship as a trusted advisor
• Respond to the changing needs of prospective tenants, adopting a customer first mentality
• Sell the benefits of our quality properties based on local knowledge, as well as property insights – knowing the best parks, coffee shops, bars, or whatever suits the customers' lifestyle
• In quieter times jump on the phone to answer further enquiries – options for additional commission if you book in a viewing, conduct the viewing AND they move in!
• Work in partnership with with our Account Management teams and Operations teams to get the best out of our properties and operating processes
• Be a Home Made culture and values champion internally and externally – professionalism, integrity and customer centricity are key to our Viewing Consultants standing out from the rest, our expectations are high!

About You:
• You enjoy the world of sales and embrace a customer-first mentality
• A self-starter who is driven to succeed and loves hitting targets
• You’re a quick thinker and capable of assessing a customer’s needs
• Possess fantastic organisational skills so you can manage and prioritise your time/tasks effectively
• No need for a driving license - we use public transport at Home Made

What's in it for You:
• Enjoy 24 days of annual leave plus your birthday off!
• Dive into employee perks, including store discounts and more.
• Participate in yearly Half Day Charity Day and engaging office social events.
• Stay active with on-site gym access, showers, and bike storage.
• Unwind during the weekly Friday 5pm Happy Hour.
• Elevate your skills through our Learning and Development Programme.

We are an equal-opportunity employer

Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at joinus@home-made.com

Job Types: Full-time, Permanent

Pay: £25,000.00-£50,000.00 per year

Additional pay:
• Commission pay

Benefits:
• Casual dress
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Referral programme
• Sick pay

Schedule:
• Holidays
• Monday to Friday
• Weekend availability

Application question(s):
• Please confirm your notice period

Work authorisation:
• United Kingdom (required)

Work Location: On the road

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HOME MADE
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