Job Description
Job Description:
The role will be accountable to support the operational activities of the UK and Ireland Medical Affairs team, focusing on Medical Information enquiry management and processes, with additional support in the areas of Medical Governance, Patient Support Programs and other continuous improvement efforts.
This individual will work closely with the Head of Medical Affairs and the Medical Information & Operations Manager to deliver against our Medical Information responsibilities and associated governance. There will also be opportunity to support additional key medical projects that are part of the local tactical plans led by the relevant members of the Medical Team (e.g. patient support programs, medical education webinars, advisory boards).
This role will provide the individual with the scope and opportunity to interface with and build understanding of relevant business functions within the pharmaceutical industry, such as marketing, market access, clinical research, standards and governance and regulatory affairs.
Responsibilities:
a. Activities:
- Become familiar with the ABPI Code of Practice for the Pharmaceutical Industry, and develop understanding of its applicability to the role of Medical Affairs activity.
- Learning best approach to review of UK medical materials
- Understanding appropriate activity within the ABPI Code of Practice
- Provide operational support to the Medical Information & Operations Manager through:
- Completing training against all relevant systems and processes
- Building product knowledge
- Medical Information Enquiry management
- Development of Standard Response Letters in fulfillment of enquiries from healthcare professionals
- Management of Standard Response Letters through Veeva Vault review and approval system
- Medical Information reporting
- Support and documentation to enable continuous improvement of the Medical Function by leveraging Biogen systems and processes, such as:
- Expert Stakeholder Engagement
- Cross-border activity
- Materials management (“job bags”)
- As needed based on the current business requirement:
- Support job bag creation and management using Veeva Vault
- Support Cross Border engagements in collaboration with the cross-functional affiliate team
- Internal/External Medical affairs meeting & logistics support
- Congress activities support (planning of meetings, liaison with third party providers, briefs, etc.)
- Data and document archiving
b. Ways of Operating:
- Innovative mindset, demonstrating excellent communication skills, proven motivational capabilities
- Accountability for project ownership, coupled with solution-oriented mindset
- Contribute to a culture and environment that will foster accountability, teamwork, mutual trust and respect for all team members
- Support strong alignment, collaboration, and information sharing both within the Medical team and with associated functions
Competencies for this individual to include:
- Ability to work in a cross-functional matrix and in a fast-paced environment
- Effective communicator with excellent written and verbal communication skills
- Drive for results, innovation and sense of urgency coupled with an ability to prioritize
- Strong ability to interact & collaborate with colleagues across multiple business functions
- Ability to run literature searches, understand scientific research methods and appraise scientific publications
- Ability to multi-task and work with competing priorities without losing the detail
- Strong detail orientation and problem-solving capabilities
- Organization and rigor in project management
- Priority management and pro-active initiative
- Demonstrated capability for interdisciplinary/team work plus ability to work independently and productively
- Discretion and autonomy
- Flexibility and responsiveness
Qualifications
- This is an entry level role
- Background in life sciences or a related discipline is essential
- Proficient computer skills with the Microsoft suite of products, primarily Word, Excel, PowerPoint
- Fluent in spoken and written English
Education:
- Life Sciences or related discipline
- Batchelor’s degree, Masters’ Degree or PhD
Additional Information
Why Biogen?
Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts
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