Company Description
Home to over 1,000 talented and passionate individuals, Informa Connect is a global business which delivers world-class live events and outstanding digital content to markets across 30 countries. From Biotech and Pharma to pop culture, we connect hard and fast with businesses to create exciting on-demand experiences who expect the very best.
It’s fast-paced and freedom-focused. Which means you’ll have the space to bring ideas to life and see the impact of your hard work in real time. If you’re looking to make a difference, you’ll find the support you need at Informa Connect - our community works together to deliver amazing results and will celebrate in your individual success. Move forward, move fast.
Job Description
An exciting new opportunity has arisen to join Informa Connect Academy's Training Production Team in the Dubai office. The Training Producer will be responsible for validating and developing existing and new courses for the public training portfolios. The role offers a great opportunity to nurture and grow the various verticals that form the training portfolios in the Middle East, North Africa as well as the UK and Australia. Ideal candidates will have already excelled as Producers managing training products and learning solutions around all or some of the following verticals: HR, Finance, Supply Chain, Audit, Risk Management, Compliance and Governance, Leadership Skills, Strategy Management, Data Analysis, and Business Management Skills - for corporates and professionals.
You will be responsible for developing and creating engaged communities by producing powerful content for physical and digital initiatives such as webinars, training courses, videos, and newsletters.
- Drive the development of the training portfolios to meet ambitious growth targets
- Conduct extensive research to validate and launch training topics to ensure that all new courses are relevant to the industry and fast-paced nature of today’s businesses
- Create a schedule of cutting-edge training programmes addressing the ever-evolving learning needs of professionals across industries
- Research, interview, select, and negotiate with subject matter experts to deliver training courses
- Work closely with subject matter experts/trainers to define course curriculum along with well-articulated learning objectives
- Advise subject matter experts/trainers to design learning material using instructional design skills for in-person training as well as e-learning courses
- Write engaging content contributing to the development of content plans for each portfolio,
- Seek out and implement innovative learning formats, features and ideas that will drive revenue and customer engagement across all courses
- Develop a strong network of industry leaders to be seen as a peer within your sector and to attract the best trainers to deliver our courses
- Identify, research, and facilitate partnerships with globally recognised associations (universities and certification bodies)
- Project manage the delivery of the courses in liaison with the Operations Teams
- Ensure profitability of the courses through effective project and cost management
- Deliver sales and marketing briefings to the wider teams to ensure they understand the objectives and USPs when pitching to delegates/learners and decision makers
- Work with the head of production to develop year-round strategies that will increase the commerciality of the training and content we produce
- Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure portfolio productivity, goal achievement, and overall effectiveness
KPIs
- Delegate attendance and revenue
- Timely delivery and quality of training courses
- Strategy development and delivery
Reporting & Communication
- Maintain transparent communication between internal and external stakeholders
- Effectively communicate information in department meetings, one-on-one catch ups, and regular interpersonal communication channels
- Work closely with the marketing department to ensure quality of delegates/learners on the courses by reviewing data selection and ensuring quality data build for new courses and geos
- Identify and liaise with key thought leaders, institutions, and companies within each vertical – for product development and conversations around growth deliverables
Behavioural Competencies
- Ability to work as part of a close-knit team
- Flexible when on occasions asked to perform tasks outside of the overall remit
- Customer focussed
- Results-driven
- Strong planning and self-organising skills
- Effective communication skills at all levels, both externally and internally
- Attention to detail and accuracy
- Ability to multi-task
- Innovative
- Influence and persuasion skills
- Cultural awareness and sensitivity
- Trustworthy and discreet with sensitive information
Qualifications
Background Knowledge, Skills & Experience
- Educated to degree level or equivalent
- Previous training production and content writing experience in Middle Eastern markets
- Strong data, dashboard reporting and analytical skills (using Excel and other platforms)
- Previous experience working with an LMS
- Instructional design, course curriculum, and training design skills
- Telephone and desk research skills
- Experience of working in a deadline driven environment
- Ability to work under pressure and within competing priorities
- High-level competency in writing strong sales-driven copy in English
- Strong project management and organisational skills
- Entrepreneurial/commercial aptitude
Additional Information
Just as no two days are the same, at Informa Connect we recognise that no two people are the same, putting diversity and inclusivity at the heart of what we do. This doesn’t happen by chance. We actively work to create a shared culture. It’s a place where individuals bring their own experience and insights to discover new opportunities and build a varied career. We want you to thrive as part of a fantastic community. We champion you.
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law. This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information.
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