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Patient Pathway Co-ordinator St Marks at Imperial College Healthcare NHS Trust
London, United Kingdom
Job Descrption
An exciting opportunity has arisen to join the secretarial team based at St Mark's Hospital on the Northwick Park Hospital site. Some flexibility for travel to Central Middlesex Hospital may sometimes be required.
You will be part of an administrative team providing support to our clinical teams.
Main duties of the job
Summary
The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, patient focussed and knowledgeable point of contact. The job summary is described below:
• Working closely with the team leader, to be a key contact for the service for all patient related and administrative matters.
• To be the key contact for the organisation of out-patient clinics, including clinic reduction/cancellations and making of urgent appointments.
• Provide PPC/secretarial support to at least two consultants and their associated teams and gastro services.
• To monitor/validate patients throughout their pathway, from point of entry... escalating issues promptly, in order to ensure compliance with waiting time standards.
• As required, support the coordination of national and local audits by effective data collection.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We Run Major Acute Services At
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Date posted
30 October 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£31,081 to £33,665 a year pa Inclusive of High Cost Area Supplement
Contract
Permanent
Working pattern
Full-time
Reference number
337-NP-8368AC
Job locations
Central Middlesex Hospital
Acton Lane
London
NW10 7NS
Job Description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Responsibilities
Job description Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Education Essential
• Educated to A-level/NVQ level 3 5 GCSEs, graded at C or above, or equivalent
Desirable
• Medical terminology qualification
Knowledge & Experience Essential
• Previous NHS experience of clinic management
Desirable
• Experience of monitoring waiting times data
Person Specification Education Essential
• Educated to A-level/NVQ level 3 5 GCSEs, graded at C or above, or equivalent
Desirable
• Medical terminology qualification
Knowledge & Experience Essential
• Previous NHS experience of clinic management
Desirable
• Experience of monitoring waiting times data
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Central Middlesex Hospital
Acton Lane
London
NW10 7NS
Employer's website
https://www.lnwh.nhs.uk (Opens in a new tab
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1 job found
Patient Pathway Co-ordinator St Marks at Imperial College Healthcare NHS Trust
London, United Kingdom