Job Descrption
Medical Secretary
City of London
£38,000 - £40,000 - 27 days holiday plus Bank Holidays, pension scheme, development opportunities, daily fruit, social events.
Introduction:
A high end private healthcare clinic are recruiting for a Medical Secretary in a newly created role. This is a fantastic opportunity for an enthusiastic and client-focused person with exceptional communication and organisational skills.
What you will do as a Medical Secretary?
You will be responsible for every part of the client experience, ensuring 5* client service at every stage, from their initial enquiry to booking and follow-up.
Medical Secretary duties will include:
• Taking and managing client bookings, dealing with confidential information
• Maintaining outstanding standards in all aspects of the role, from client service to internal relationships
• Collating clients medical reports
• Managing client referrals and follow-ups from the doctors
• Meeting clients when they arrive and check-out
•... Managing telephone and email enquiries
• Booking client lunches, hotel rooms and taxis
• Managing referrals with doctors and clients
• Involvement in a range of collaborative projects for the clinic
Are you the right fit for the Medical Secretary role?
• Excellent communication skills and the ability to interact professionally with high net worth clients
• A professional attitude
• A calm and articulate telephone manner and excellent written English
• An enthusiastic, approachable, warm and confident person
• Ability to put people at ease
• Dedicated to outstanding client service and attention to detail
• Medical Secretary/Administration experience within private healthcare
• Interest in working in a cutting-edge healthcare environment providing the highest level of client service
Please note, this medical secretary role is office based, Monday - Friday.
Thank you for taking the time to apply for this role, due to the high volumes of applications, we can only contact successful candidates
Your CV has been submitted successfully.