Job Descrption
Job Title: Wedding Coordinator
Location: 100 Kellogg Lane, London, ON
Reports to: Director of Events
Any special requirements: evening, weekend and holiday work required.
About Us: 100 Kellogg Lane is Ontario’s newest and Canada’s largest entertainment complex, where excitement and culture meet. Situated in a historic landmark spanning one million square feet, we aim to revolutionize how people shop, dine, work, stay, and play. We are a hospitality and entertainment destination offering unforgettable experiences for all, with new adventures to discover on every visit.
Position Overview: We are looking for a dynamic and outgoing Wedding Coordinator to join our events team. The Wedding Coordinator will serve as the primary liaison between couples and 100 Kellogg Lane, guiding them through the planning process and ensuring their special day runs seamlessly. In this role, you will support the Director of Events and work closely with the Catering Manager to ensure all aspects of food and... beverage operations are flawlessly executed. This is a fast-paced, multifaceted position that requires exceptional communication skills, attention to detail, and a proactive approach to event planning and business development. Weekend availability is essential, and blackout periods will apply during peak seasons.
Key Responsibilities:
• Act as the main point of contact for brides, grooms, and families, providing excellent customer service and guidance from initial consultation to the wedding day.
• Collaborate with internal teams (catering, venue setup, AV) and external vendors to coordinate all details of the wedding.
• Work with external vendors to support the couples requests prior, during and after their event.
• Create and maintain comprehensive checklists, timelines, floor plans and event orders.
• Assist the Catering team with food and beverage operations, ensuring that wedding menus, service, and presentation meet the highest standards.
• Support the events team with administrative tasks such as booking venues, maintaining contracts, and updating event schedules.
• Proactively foster relationships with the community and build outbound connections to promote 100 Kellogg Lane as a premier wedding venue.
• Visit local businesses and participate in outreach activities to generate new event leads and partnership opportunities.
• Oversee day-of logistics, troubleshooting any issues to ensure smooth execution of the event.
• Maintain a flexible schedule, including working weekends, evenings, and holidays as needed.
Qualifications:
• Proven experience in wedding or event planning, hospitality, or a related field.
• Outgoing personality with strong communication and relationship-building skills.
• Experience supporting food and beverage operations, with a keen eye for detail in service execution.
• Possess a “can-do” attitude with the capability to think on your feet and pivot as needed. Ability to manage multiple events simultaneously while maintaining a high standard of organization.
• Flexible schedule with availability for weekends and evenings, particularly during peak event seasons.
• Comfortable with administrative duties such as scheduling, invoicing, and maintaining event documentation.
• Ability to meet sales targets and drive business through proactive community engagement and creative outreach.
What We Offer:
• A collaborative and supportive work environment.
• Opportunities for professional growth and development within a rapidly expanding entertainment destination.
• A chance to be part of a world-class team creating memorable experiences for our guests.
Job Type: Full-time
Benefits:
• Extended health care
• On-site parking
Flexible language requirement:
• French not required
Experience:
• Customer service: 1 year (required)
Work Location: In person
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