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Property Maintenance Administrator at SAFE Property Management
London, United Kingdom
Job Descrption
About the Role: We are looking for a dedicated Property Maintenance Administrator to join our growing Property Management and Maintenance team. In this role, you will work closely with both contractors and clients, ensuring that properties are well-maintained and compliant. This position offers a fantastic opportunity to work with clients in some of London's most exclusive areas.
Key Responsibilities:
• Manage communication with contractors and customers via email, phone, and an online portal.
• Schedule and follow up on maintenance jobs and quotes.
• Conduct quarterly property inspections.
• Support the property management team with various administrative tasks.
• Develop strong relationships with clients and assist in resolving their maintenance issues.
• Ensure efficient booking and completion of maintenance jobs.
What We’re Looking For: The ideal candidate is self-motivated, reliable, and enjoys working in a fast-paced environment... We want someone who loves connecting with people, cares for clients, and understands the importance of building close relationships. You should be proactive, detail-oriented, and ready to support our clients and other departments within the organization.
Desired Experience:
• Experience in a customer service role, preferably in property or maintenance.
• Administrative experience (at least 1 year is preferred).
Core Competencies:
• Strong analytical and problem-solving skills.
• Excellent planning and organizational abilities.
• Team player with good verbal and written communication skills.
• Keen attention to detail.
• Strong listening and decision-making skills.
• Ability to handle issues as they arise and work flexibly.
• Discreet when handling sensitive information.
What We Offer:
• 20 days of holiday plus bank holidays.
• Industry and general training support.
• Support from an established and experienced team.
• Extensive client contact.
• Opportunities for career development towards becoming a fully qualified AIRPM to MIRPM AssocRICS Property Manager.
Additional Information:
• Working Hours: Monday to Friday, 9:00 AM to 5:30 PM (37.5 hours per week with a 1-hour lunch break).
• Job Type: Full-time, Permanent.
• Starting Salary: £27,000 per year
• Benefits: On-site parking.
• Expected Start Date: ASAP.
If you are passionate about property maintenance and delivering excellent customer service, we would love to hear from you. Apply now to join our team!
Job Types: Full-time, Permanent
Pay: From £27,000.00 per year
Benefits:
• On-site parking
Schedule:
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
Experience:
• Property management: 1 year (preferred)
• Administrative: 1 year (preferred)
• Maintenance: 1 year (required)
Work Location: In person
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