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Job Descrption

Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educating and inspiring people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad – whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.

We are seeking engaging and knowledgeable educators to lead educational tours for undergraduate Hospitality and Tourism students in London. As Educational Tour Guides, you will lead students through various tourist hotspots, highlighting their significance within the travel and tourism industry. The ideal candidates will possess a strong understanding of the history and theory of the hospitality and tourism industry, demonstrate excellent communication... skills, and promote interactive discussions with students.

This unique program will run from 6th to 10th January 2025, with tours scheduled from Monday to Friday.

Our goal is to provide students with an immersive and enriching experience, connecting theoretical knowledge with real-world examples in London's thriving tourism scene.

Key responsibilities:
• Prepare for tours: Review the provided materials on designated locations and supplement them with your own knowledge and expertise to create engaging, informative, and relevant tours.
• Lead tours: Guide students through various locations in London, delivering well-prepared insights, information, and practical examples related to the hospitality and tourism industry.
• Engage students: Encourage active participation, foster discussions, and create a stimulating learning environment to enhance the educational experience.
• Build rapport: Establish and maintain positive relationships with students, fostering trust and open communication.
• Ensure safety: Prioritise student safety throughout the tours, addressing potential risks, and adhering to relevant guidelines and regulations.
• Manage time effectively: Ensure that tours run smoothly and on schedule, making adjustments as necessary to maximize learning opportunities within the allotted time frame.

What We Are Looking For

(Knowledge, qualifications, and experience)

Essential
• Excellent communication and presentation skills
• Strong knowledge of the hospitality and tourism industry
• Ability to engage and inspire students
• Strong organisational and time management skills
• Flexibility and adaptability to changing situations
• Proficiency in English, both written and verbal

Desired
• Experience in leading tours or educational programs
• A relevant degree in hospitality, tourism, or a related field
• Familiarity with London and its tourism scene
• Knowledge of current trends and best practices in the hospitality and tourism industry
• Experience working with university students or young adults
• First aid certification or ability to obtain certification prior to starting the role

Skills and Attributes
• Strong interpersonal and rapport-building skills
• Adaptability and problem-solving abilities
• Excellent research and content development skills
• Creativity and resourcefulness in engaging students
• Punctuality and dependability
• Enthusiasm and passion for the hospitality and tourism industry
• Commitment to providing a safe and inclusive learning environment
• Ability to work both independently and collaboratively
• Strong cultural awareness and sensitivity
• Commitment to continuous professional development and staying current with industry trends
• Professional appearance and demeanour

(This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities. It may be subject to periodic revision to meet business requirements.)

What we offer
• Competitive remuneration package based on qualifications & experience.
• Training & development programs.
• Opportunities for career growth within a global organization.
• Access to our wide portfolio of courses offered for free or on discounted rates.
• People centric, inclusive culture with regular wellbeing and social activities.
• Regular online networking and cross-departmental meetings with the Bayswater team globally.

Bayswater is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Bayswater is committed to safeguarding and promoting the welfare of children. As part of our Safer Recruitment Policy you will be asked to explain any gaps in your work and education history. You will also be required to undergo a DBS Enhanced Disclosure check and provide the contact details of at least 2 referees, who will be asked specifically if they have any concerns about your suitability to work with people under 18. Evidence of eligibility to work in the UK must be provided at interview stage

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