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Food & Beverage Operations Manager at Rejoove
London, United Kingdom
Job Descrption
Following the success of our established first brand, which now employs a team of 20, we're expanding with our second innovative food & beverage concept. Our offering includes exceptional food and protein smoothies designed for high-performance living, with reverse ageing and cutting-edge nutrition at the core of our mission. We're positioned for remarkable growth, with a front-row seat in one of the world's fastest-growing sectors - Health & Wellness.
We're seeking an ambitious Operations Manager ready for a significant challenge and eager to contribute to a high-growth company. This role demands a self-reliant, entrepreneurial mindset. As a close-knit management team with a strong can-do spirit, we're looking for a driven individual who embraces a hands-on approach and is passionate about building an outstanding company from the ground up.
Key responsibilities:
• Running the day-to-day... operations of a multi-site operation
• Responsibility for the P&L, driving top-line growth and profitability
• Improving key KPIs including conversion rate and average order value
• Management, monitoring and tracking of budgets & forecasts
• Identifying market trends and new products to launch
• Day-to-day troubleshooting, firefighting and dealing with escalations
• Supporting the Founder with business plan execution
• Creating SOPs and operating procedures throughout the locations
• Managing our POS system and reporting on performance
• Identifying, monitoring and future-proofing against risk throughout the business
• Deploying and managing HACCP/Health & Safety
• Maintaining and building very strong relationships with customers, members and suppliers
• Managing, coaching and getting the best out of each team member
• Recruitment of new staff members
• Helping to shape the business culture with a clear mission and exceptional environment for staff
Ideal candidate:
• Strong Front of House and customer service skills
• Exceptional HR process experience
• Minimum 3 years' experience in multi-site management
• Stable work history
• 'Whatever it takes' start-up mentality
• Ability to manage relationships with partners and stakeholders
• Solution-focused
• Calm under pressure
• Highly motivated, upwardly mobile
• Experience working in hotels, restaurants or cafés
• An interest/passion for fitness and healthy living
• A genuine team-oriented player and highly self-sufficient
Benefits Package:
• Competitive salary
• Performance-based bonus scheme
• Comprehensive private health insurance
• Premium gym membership
• Opportunity to shape a growing brand within the wellness sector
• Direct input into brand development and growth strategy
• Working closely with founder/ CEO in a dynamic environment
If you think this role is for you - we'd love to hear from you
Complete form below to directly Send your CV / Linkedin Profile to Food & Beverage Operations Manager at Rejoove.
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