Strength in Trust 

OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust's technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.

The Challenge

As a UX Designer, you will work with Product Managers and Engineers to prioritize customer-focused solutions. You will gather user feedback to help understand perspectives, behaviors, and goals and utilize these insights to build end-to-end lovable experiences for our customers.

Your Mission

• Receive high-level design direction and protect the customer’s experience on your squads.
• Help shape project goals - Be able to inform your sprint team counterparts what UX methods and activities will most aid in customer understanding in varying situations.
• Share progress and work through ideas with cross-functional and design teams.
• Demonstrate a sense of ownership and accountability in your team's work and outcomes.
• Meet with customers weekly to know and represent them in the SDLC process.
• Craft thoughtful UX writing to support your design solutions.
• Partner with cross-functional teams in the end-to-end sprint process.
• Collect and analyze web-based analytics, conduct relevant user research and collaborate with Product Managers on evolving personas and use cases to inform your work.
• Conduct independent research to understand customer needs and test assumptions.
• Advocate for users across stakeholder touchpoints using collected user data to drive solutions.
• Create Eng-ready design deliverables using a component library or existing content so sprint counterparts can execute features every three weeks.
• Participate in agile sprint ceremonies to protect the intended customer experience.
• Use Sketch, Figma, Maze and other tools to create, share and test UX design assets.

You Are

• Minimum of 2 year of experience in UX/UI design
• You're a clear, concise, and persuasive communicator.
• You are driven by understanding user behavior and have experience designing complex experiences.
• You enjoy solving problems, learning, and collaborating with a design team.
• You have a portfolio of UX thinking to share.
• You have a learning mindset. You are intellectually curious with a desire to learn and grow.
• You work well in teams but can manage your time and execute independently.
• You enjoy being a subject matter expert.
• You know how to manage multiple data inputs and information sources.

• You understand the process of product development.
• You know how to collect customer data, perform heuristic evaluations, create journey maps, or employ other UX activities to inform usable and lovable products.
• You have performed usability studies to test your solutions.
• You have high standards and constantly upgrade your understanding of design thinking and UX best practices.

• You spend time understanding how and when a feature-level decision can affect the user's holistic experience and are ready to collaborate with your design team.
• You are comfortable conducting customers interviews

You have experience working within WCAG 2.1 AA standa

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Where we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.  

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.  

We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.

• Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.  
• Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources  

Check out the following to learn more about OneTrust and its people: 

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Our Commitment to You 

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career 

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

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