Job Descrption
Overview
One Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.
The Lobby Bar, a London institution - an enigmatic drinking destination know for exquisite and inventive signature cocktails crafted by our master mixologists. Or a quiet morning cappuccino over the papers, a light working lunch or after hours nightcap, be where the captivating conversations happen at all hours.
Our promise to you
• 28 to 32 days holiday per year (increase with years of service)
• Complimentary stay including a food and beverage experience
• Career planning - regular performance reviews
• £1,000 "Refer a Friend" scheme
• 50% Discount in Food and Beverage Outlets
• Cycle to work scheme or season ticket loan
• Uniform and meals on duty
• Discounted friends and family rates
•... Employee assistance programme
• Reward programmes, long service awards and staff recognition incentives
What you will bring
• Our success is built on the strength of our independent spirit and the passion for high standards our employees bring and grow
• As part of our Lobby Bar team, you will strive to create memorable and personal experiences for our guests
• You will be engaging and leave positive lasting impressions with guests and colleagues, and be an expert in guest service
• Previous experience in a similar role in a luxury environment is beneficial
Your responsibilities
• Assist the Food & Beverage Manager and Bar Manager with implementing and developing the concept and image of the Lobby Bar. including new drink products and menu implementation.
• Be fully conversant with all Bar operations and be flexible i.e. be able to do both Bar and floor shifts if and when required.
• Ensure all guests are greeted and served in line with company standards
• Ensure all guest orders are taken and prepared in accordance with company standards
• Assume responsibility for shifts in absence of the Lobby Bar Manager and Supervisor.
• Ensure that the food and beverage service to guests is of the expected standard, maintaining the reputation of the Hotel.
• Ensure complete working knowledge of the Bar menu and be able to advise and recommend menu items to our guests, if required
Your CV has been submitted successfully.