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People Operations Coordinator (4-month fixed-term) at SMG
London, United Kingdom
Job Descrption
• Level & Responsibility: This role is at Executive level and reports to the Senior People Operations Manager
• Salary: £28,000+ per annum, depending on experience
• Location & Hybrid Working: 2-3 days in the London office
The role
We are looking for a People Operations Coordinator to join our central SMG team on a 4- month fixed-term contract. The core focus in this role will be supporting on the new HR system roll out, data inputting for the new HR system migration and managing the core people process such as the employee lifecycle, payroll, benefits and reward. If you are detail oriented with a passion for People Operations this role is for you!
Why SMG?
We are dedicated to supporting our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised by Best Companies within the top 5 best Marketing & Media... agencies to work for, with a World Class and Outstanding accreditation across the past 2 years.
We are also dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites...
4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing
Free headspace subscription
4pm Friday finishes all year round
Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year
Why you?
In line with our company values, within your role you'll want to stay honest, stay hungry, stay foolish, and most importantly, have fun! More specifically, you'll have / be:
• A love for people operations and a solid understanding of HR processes.
• Attention to detail is essential.
• Previous experience in People Operation administration / coordination role
• Experience optimising processes and juggling multiple projects.
• Excellent communication and interpersonal skills.
P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you.
What you'll be doing
We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. However, here's an idea of what your responsibilities will look like:
HR Administration:
• Own and manage all recurring employee administration tasks, including letter creation (pay rises, promotions, etc.), processing invoices and referral fees, and producing ad hoc reports.
• Supporting the roll out of the new HRIS, owning the admin and data inputting to ensure a seamless transition.
• Provide prompt and personalised responses to assigned tasks from the HR shared inbox, ensuring timely resolutions for all requests.
Performance & Probation Management:
• Administer the probation process, serving as the first point of contact for managers and employees. This includes sending probation reminders, conducting check-ins, updating systems, and issuing probation outcome letters.
• Support the bi-annual performance review cycle and quarterly review process, ensuring that performance evaluations are communicated, tracked, and completed effectively through the HR System.
Training & Development Coordination:
• Ensure SMG University is running smoothly, assisting with the coordination and setup of training across the business.
• Manage the learning platform, ensuring timely updates and track employee development progress.
• Oversee the administration of the Uni Fund, including monitoring requests, managing the inbox, booking training sessions, paying invoices and tracking fund usage within budget.
Payroll, Benefits & Compensation:
• Support monthly payroll processing, ensuring accurate administration and input of employee changes such as new starters, leavers, benefits and all other changes.
• Manage and update employee data on Flexcel (our benefits platform), ensuring compensation changes, new starters, and leavers are processed accurately.
More information and resources to support you & your application...
• To find out more about our agencies and departments, click here.
• To find out more about our application & interview process and supporting you through this, click here.
• To find out more about Diversity, Equity and Inclusion at SMG, click here.
• To take a look at our FAQ's, click here.
PLEASE NOTE: you should always receive an email from us following your application, so if you do not, please check your junk or spam folder, whether "conversations@message.teamtailor.com" are on your approved senders list and whether your mailbox is full. Please email careers@smg.team if you've still not received anything!
Our full data retention policy can be found here
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