Job Descrption
We are a personable and friendly, well established boutique Estate / Letting Agency looking for a Team Player with a REAL passion for establishing a long term career and essentially becoming the backbone of our operation.
You MUST have experience in customer service, be well spoken & well presented please do not apply, if you don't.
This role is predominantly office based and working hours are 9am - 5pm (Monday - Friday), 10am - 2pm (Saturday) with one half day off during the week.
We are a small team, looking to hire people who want to become a part of our family.
The Role:
• Coordinating renewals of a 60 lettings portfolio
• Ensuring gas safety checks & EPC’s are up to date
• Ensuring electrical safety checks are up to date
• Arranging inventories via 3rd party company
• Co-ordination of estimates and undertaking of repairs by contractors
• Negotiating and coordinating renewal contracts
• Managing our social media channels
• Managing our marketing campaigns
• Drafting final... statement for fees for accounts to process
• Day to day correspondence and general office management support
• Tenant referencing and monitoring process via referencing agency
• Preparation of tenancy agreements and ensuring compliance checks are complete.
• Calling out our database to generate new business opportunities.
Skills Required:
• A calm, unflappable person, with strength of character (required when dealing with issues with tenants and landlords)
• Systematic approach with strong administrative skills
• Problem solver
• Ability to work under pressure, whilst maintaining attention to detail
Scope of role:
This role is a pivotal position. The initial main focus of this role is the coordination of renewals to ensure the portfolio potential is maximised. Once this primary need is under control, other functions will be introduced as listed above.
The successful applicant will also have the ability to build excellent long-term relationships with landlords; most of whom are professionals. As well as dealing with individual tenants, you will also deal with industry professionals and corporate clients.
Remuneration:
• £18,000 to £20,000 Salary + Monthly Bonuses
• Plus a potential team bonus for increasing the portfolio size
• 28 days holiday per annum including all bank holidays and day off on your birthday.
• Real long term personal growth potential with the company.
• External training and investment into becoming qualified funded by the company.
Job Types: Full-time, Permanent
Pay: £18,000.00-£20,000.00 per year
Additional pay:
• Performance bonus
Benefits:
• Company pension
Schedule:
• Every weekend
• Monday to Friday
Work Location: In person
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