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Receptionist/Office Administrator - 3m FTC (to Perm) at UBA UK
London, United Kingdom
Job Descrption
UBA UK is a limited liability company incorporated in England and Wales, operating as a financial services firm since 1995. As a wholly owned subsidiary of UBA Plc, the third largest commercial bank in Nigeria, UBA UK holds a wholesale banking license granted by the Prudential Regulation Authority (PRA) in 2018. Regulated by both the Financial Conduct Authority (FCA) and the PRA, UBA UK offers a wide range of services to large corporations, financial institutions, sovereigns, government agencies, and wholesale customers.
Job Overview:
Reporting directly to the Head of Operations, the Receptionist/ Office Administrator is responsible for the provision of all office administration and receptionist duties, facilitating the smooth running of the office, ensuring that all administration processes and systems work efficiently and effectively.
The role is for a 3-month fixed-term contract (with possibility to turn permanent). Working hours are 9am -5pm, Monday to... Friday. The role must be performed from the office 5 days per week.
Responsibilities:
a) Administration:
• Support the Office and Facilities manager to ensure smooth operations
• Relevant records are up to date, with an effective records management process, including archiving, storage and retrieval of data.
Maintaining accurate records of all inventories, equipment, and assets.
• Manage all incoming and outgoing post for the Bank. Sorting and distributing mail to departments
• Coordinating appointments and meetings. Serving as the primary point of contact for all facility-related issues in the absence of the office manager.
• Helping the office manager in the planning and management of local office projects, moves and reconfigurations
• Answering all incoming phone calls
• Booking of travel, transfers and accommodation as required in the absence of office manager.
• Liaison with Board Members administration staff overboard meeting arrangement in the absence of the office manager
• Monitors and ensures office housekeeping and cleanliness is delivered to highest quality level
b) Receptionist:
• First point of contact for visitors to UBA (UK)offices. Manages the front desk of the bank. Greets visitors and record all incoming customers/ suppliers.
• Fielding and directing of calls, post and other communications.
• Handling queries and complaints on the front desk. Providing information and resolving issues
c) Procurement:
• Vendor management and engagement ensuring the supplier relationship is managed and maintained.
d) Projects:
• Undertake project administration effectively to ensure timely completion of projects within budget, achievement of objectives and cost efficiencies.
• To support the Head of Operations with projects, such as data analysis and information gathering.
• Work closely with various departments, understanding their needs and ensuring facilities services align with organisational objectives.
e) Communication:
• Issuing and distribution of relevant group information to all staff
• Managing the housekeeping and retrieval of all archived boxes from the data centre
f) Per Health & Safety and Fire Safety legislation:
• Fire warden and emergency evacuation, First Aid, and Health & Safety duties as required under the relevant occupational health and safety legislations.
Experience and Skills:
In-depth knowledge and experience of:
• Office and administration processes
• Procurement management and vendor relationship management
• Engagement with suppliers
General experience and background experience for successful execution of the role:
• Banking experience, particularly in a UK-based foreign owned Institution
• Stakeholder management and engagement with senior and board level
Prioritisation and multi-tasking skills
Education & Qualifications:
• Relevant office administration experience
• Relevant H&S qualification (IOSH, NEBOSH etc.) or working towards.
• Microsoft office, Outlook, Excel and Power Point
• Previous experience as a Receptionist / Office administrator / Customer service would be advantage but not essential
PLEASE NOTE:
Due to the high volume of applications received, we will unfortunately not be able to respond to candidates that we are not progressing to the next stage or provide detailed feedback. Therefore, if you do not hear from us within 4 weeks, it is likely that we are not moving forward with your application. Thank you for your understanding.
Job Types: Full-time, Fixed term contract
Contract length: 3 months
Benefits:
• Additional leave
• Company pension
• Cycle to work scheme
• Life insurance
• Private medical insurance
Schedule:
• Monday to Friday
Application question(s):
• This role will require you to work in the office 5 days per week. Please only apply if you are happy to proceed on this basis.
Work Location: In person
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