Job Descrption
Kingsmead Healthcare in Homerton are currently hiring for a mature, experienced Medical Receptionist to join our team. The hours are 08:30 - 13:30 Monday to Friday. The candidate must be local to the Homerton area in London and must be able to provide reception and administration duties such as scanning, registrations, emails, typing letters and ERS referrals. Experience with EMIS Web is essential. The Medical Receptionist will also assist doctors with scheduling appointments, calling patients and handling prescriptions.
Responsibilities:
• Greet patients, their families, and medical professionals in a courteous and friendly manner.
• Answer telephones in a timely and efficient manner.
• Provide general information to patients and medical professionals.
• Screen calls to determine appropriate level of response or referral to other staff.
• Evaluate information in order to assess priority and determine appropriate course of action.
• Make appointments for patients and/or medical... professionals.
• Assist with ERSs and referrals.
• Assist with practice email management.
• File, copy, and distribute documents; keep records of daily appointments, telephone messages, and other activities.
Qualifications
• Computer skills
• Administrative experience
• Phone etiquette
• Organisational skills
• Typing proficiency
• Office experience
• Proficiency in Microsoft Office
• Data entry experience
• Clerical experience
• Knowledge of Google Suite
Job Types: Full-time, Permanent
Pay: £12.99-£13.00 per hour
Expected hours: No less than 25 per week
Benefits:
• Company events
Schedule:
• Monday to Friday
Ability to commute/relocate:
• London: reliably commute or plan to relocate before starting work (required)
Application question(s):
• Can you confirm that you can work flexible hours at short notice when required by the practice, including evening cover until 8pm 4-6 weeks each year?
• Can you reliably work flexibly at short notice, until 8pm to cover the evening shift, if necessary?
Experience:
• EMIS: 2 years (required)
Work Location: In person
Application deadline: 08/11/2024
Expected start date: 15/11/2024
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