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Luxury Spa Therapist at St. Pancras Renaissance Hotel at Marriott
London, United Kingdom
Job Descrption
As a Spa Therapist at St. Pancras Renaissance Hotel, you will be responsible for delivering a range of five-star luxury spa treatments to members, hotel guests, and visitors. You will be an integral part of the spa team, coordinating the delivery of services including spa treatments, skin care, fitness & wellness, and massage. Additionally, you will assist with spa reservations, reception desk duties, and locker room management when necessary.
Company Culture and Environment
The St. Pancras Renaissance Hotel fosters a dynamic and inclusive workplace. It emphasizes a culture of discovery and creativity, encouraging team members to share their passion for hospitality and provide exceptional service.
Career Growth and Development Opportunities
Working at St. Pancras Renaissance Hotel offers numerous opportunities for professional development and career advancement, including comprehensive training and recognition programs that celebrate employee successes.
Detailed... Benefits and Perks
Beyond standard benefits, employees have access to:
• Complimentary gym and spa access
• Free meals while at work
• Dry-cleaning service availability
• Complimentary enrolment in BenefitHub for various retail deals
• 50% discount at St. Pancras outlets
• Marriott Discount Card for benefits across 130 countries
• Cycle to work scheme
• Employee Assistance Programme access
Compensation and Benefits
In addition to a competitive salary, employees enjoy:
• 28 days holiday (including Bank Holidays), increasing with service
• Pension scheme participation
• Life Assurance coverage
• Annual Performance Review pay adjustments
• Travel ticket season loan
• Comprehensive Training and Development programme participation
Why you should apply for this position today
Join a dedicated team committed to redefining luxury hospitality. If you are passionate about making a difference in a fast-paced environment, this is an opportunity to be part of a dynamic organization that values exploration and innovation.
Skills
• Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment
• Strong understanding of spa standards and procedures
• Exceptional interpersonal and communication skills
• Level 3 Certificates in both massage and facial treatments
Responsibilities
• Deliver outstanding spa treatments ensuring excellent guest service
• Maintain the presentation of treatment rooms
• Use and sell retail products
• Collaborate with the Director of Spa/Spa Operations Manager to enhance spa operations
• Ensure compliance with COSHH and Health and Safety Standards
• Follow lost property procedures
• Maintain brand standards in room preparation
• Provide five-star luxury lifestyle service for every guest interaction
• Carry out other duties as required to ensure overall hotel operation
Qualifications
• Strong understanding of spa standards and procedures
• Exceptional interpersonal and communication skills
• Level 3 Certificates on both massage and facial treatments
Education Requirements
• Relevant certifications in massage and skin care treatments
Education Requirements Credential Category
• Level 3 Certificates in massage and facial treatments
Experience Requirements
• Minimum of 1 year of experience in a similar role
Why work in London, GBR
London is a vibrant metropolis known for its rich history, diverse culture, and endless opportunities. Working in London means being part of a global city that offers a unique blend of tradition and modernity, with access to world-class amenities, cultural experiences, and professional growth opportunities
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