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Restaurant Host/Hostess at JW Marriott Grosvenor House London at Marriott
London, United Kingdom
Job Descrption
Join our award-winning team at JW Marriott Grosvenor House London, one of Europe’s most iconic and prestigious five-star hotels. As a Host/Hostess, you will create memorable dining experiences for our guests through your warm greeting, attention to detail, and friendly demeanor. With a rich history dating back to 1929, our hotel offers a world-class experience for both guests and associates.
Company Culture and Environment
At JW Marriott, we prioritize making our associates feel as welcome as our guests. Our commitment to hospitality innovation and comfort fosters a supportive and collaborative environment where every team member is valued and appreciated.
Career Growth and Development Opportunities
We celebrate your unique talents and offer growth opportunities within the largest hospitality brand in the world. This includes potential national and international transfers for the right candidates within Marriott hotels, as well as world-class training and development... programs tailored to enhance your skills.
Detailed Benefits and Perks
• Explore Rate - discounted room rates for you, your friends, and family in Marriott properties worldwide
• 20% off across food and beverage outlets in Marriott properties worldwide
• Meals on duty
• Uniform provided and laundered free of charge
• Wellbeing and community engagement activities on and off property
• Bike Scheme and Travel Ticket Loan available for all associates
• Workplace Pension Scheme
• Recognition programs and associate awards to appreciate outstanding talent
Compensation and Benefits
• £11.45 per hour
• Service charge (approx £500 per month)
• 28 days holiday (inclusive of Bank Holidays)
Why you should apply for this position today
As a Host/Hostess at JW Marriott, you will have the opportunity to make a significant impact on our guests’ experiences while being part of a globally recognized brand in the luxury hospitality sector. Your efforts in providing exceptional service will be recognized and rewarded.
Skills
• Warm demeanor and service-oriented personality
• Team-player attitude
• Positive outlook and dependability
• Good understanding of restaurant daily routine
Responsibilities
• Greet guests with a warm welcome and be the face of the restaurant
• Guide guests through the dining rooms and ensure they are seated comfortably
• Handle all guest interactions with the highest level of professionalism
• Monitor dining rooms for seating availability and guest well-being
• Answer the telephone in a courteous manner, managing reservations
• Understand layout and seating styles based on group size
• Collaborate with management and staff to ensure quality service delivery
• Oversee the correctness of bill postings and received payments
• Maintain cleanliness of work areas throughout the day
Qualifications
• Previous experience in a hospitality setting preferred
• Ability to start on 1st August
Education Requirements
• No specific educational requirements listed
Education Requirements Credential Category
• Not applicable
Experience Requirements
• Experience in a restaurant or hospitality environment is preferred
Why work in London, GBR
London is a vibrant city rich in history, culture, and diversity. It offers an unparalleled lifestyle with access to world-class dining, entertainment, and arts. Working here at JW Marriott, you will be part of a dynamic community that champions innovation and excellence in the hospitality industry
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