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Dental Receptionist & Operation Assistant at Dental By Design
London, United Kingdom


Job Descrption
Job Title: Receptionist & Operation Assistant

Location: Dental By Design Implant & Cosmetic Centre, Hammersmith, UK

Join Our Dynamic Team at Dental By Design!

At Dental By Design, we’re more than just a dental practice—we’re a pioneering centre for implant and cosmetic excellence, setting new standards in the industry. Located in the heart of Hammersmith, we specialize in complex cases, blending advanced technology with superior patient care. We are proud of what we do and are looking for a driven, enthusiastic individual to join our team and contribute to our vision of continuous growth and innovation. If you’re proactive, motivated, and ready to make an impact, we want to hear from you!

Why Work with Us?
• Be a Part of Excellence: Work with a passionate team that strives for the highest standards in dental care.
• Exciting Career Growth: Play an integral role that bridges patient interaction and operational management.
• Innovative Environment: Join a practice that embraces... modern solutions and constantly evolves to stay at the forefront of the industry.
• Supportive Culture: Thrive in a friendly, professional atmosphere where your ideas are valued and your contributions recognized.

Your Role: As our new Receptionist & Operation Assistant , you will be at the centre of patient engagement and practice operations. Your responsibilities will ensure an exceptional patient journey, and essential support for our management team. You’ll be the face and pulse of our practice, making every patient feel at home while playing a key role in shaping the future of our business.

What You’ll Do:
• Reception & Patient Experience:
• Be the welcoming face and first point of contact for all patients—create an unforgettable first impression.
• Manage appointment scheduling with precision, ensuring a seamless and efficient flow.
• Handle patient inquiries with professionalism and warmth, via phone, email, and in-person.
• Process check-ins, check-outs, and payment transactions with ease and accuracy.
• Keep the reception area inviting, organized, and reflective of our commitment to high standards.
• Collaborate with the Practice Manager to oversee operations and maintain smooth practice management.
• Implement and uphold practice policies and procedures that keep us ahead of the game.
• Coordinate and support team schedules, ensuring optimal staffing and workflow.
• Identify and lead initiatives for operational improvements, adding value to our evolving practice.
• Patient-Centric Care:
• Partner with the clinical team to streamline patient journeys, ensuring a premium experience every step of the way.
• Handle feedback constructively, implementing changes that make a real difference.
• Build lasting relationships with our patients, nurturing trust and enhancing loyalty.

What We’re Looking For:
• A Go-Getter: Someone who anticipates needs, thinks ahead, and acts without prompting.
• An Engaging Communicator: Your ability to connect with patients and colleagues makes you approachable and effective.
• Meticulous & Organized: Juggling tasks without missing a beat comes naturally to you.
• Team-Oriented: You lift others up and contribute to an atmosphere of collaboration.
• Adaptable & Eager to Learn: You thrive in fast-paced environments and seize opportunities to grow.

Your Experience:
• Prior experience in a dental or healthcare setting is a big plus.
• Familiarity with receptionist duties and assistant managerial roles is highly desired.
• Experience with practice management software and standard office tools (Microsoft Office) is essential.
• Knowledge of dental terms and complex case coordination will make you stand out!

Perks & Benefits:
• Competitive Salary: Commensurate with experience and dedication.
• Career Development: Training and growth opportunities tailored to your professional goals.
• Positive Work Environment: Join a team that truly cares about its people and patients.
• Central Location: Work in vibrant Hammersmith, surrounded by a lively community.

Ready to Join Us? If you’re passionate about providing top-tier patient experiences, eager to play an integral role in a practice that’s pushing boundaries, and excited to be part of a team that celebrates progress and success, we’d love to hear from you!

Job Types: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Additional pay:
• Performance bonus

Benefits:
• Company pension
• Employee discount

Schedule:
• 8 hour shift
• Day shift
• Weekend availability

Experience:
• Dental receptionist: 2 years (required)

Work Location: In person

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DENTAL BY DESIGN
2 jobs found
Dental Receptionist & Operation Assistant at Dental By Design
London, United Kingdom
Dental Receptionist & Operation Assistant at Dental By Design
London, United Kingdom
1
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