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Front of House Security Officer at Corps Security
London, United Kingdom
Job Descrption
Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.
By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.
Who are we looking for?
We are looking for a friendly, customer service focused Front of House Security Officer.
You will act as the primary point of contact to all ariving staff, guests, visitors, and contractors as part of a dedicated front of house team at BNP Paribas by meeting and maintaining client standards of hospitality whilst providing security of the premises in a proactive and professional manner.
On Week 1, you will be working Monday to Friday 07:00-19:00 and on Week 2, you will be working Monday to Thursday 07:00 - 19:00 equalling to 54 hours per week. This will be on a biweekly rotation.
What we offer:
We are... a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:
• Enhanced Company sick pay scheme
• Paid SIA license renewals
• Regular innovative industry training programmes
• Enhanced Family Leave Pay
• Access to wellbeing services: Digital GP's. Annual Health Check & Fitness Discounts
• Reward and Recognition Scheme
• Cycle to Work Scheme
• Annual employee engagement and communications survey – Your View Matters
• Access to high staff discounts and perks
• Refer a Friend Scheme
• Employee Assistance Programme
• Death in Service Scheme
• Colleagues Welfare Fund
What you will need:
• Excellent communication skills and a strong customer focus.
• Previous experience in providing customer service
• High Level of IT proficiency e.g. Microsoft and Access Control Syste,s
• A valid SIA Front-Line License - essential
• Able to achieve vetting to BS7858 Standards
What are you going to do:
• Monitoring the building security email address, actioning requests for the front of house team and responding to emails in a timely manner.
• Providing the initial contact “meet and greet” for all persons entering or leaving and wishing to use the side doors.
• Identify any visitors with appointments and directing guests to the visitor’s reception.
• At all times attempt to reduce queuing times during busy periods.
• Issue, control and facilitate to all daily issue “One day Pass” request for visiting staff or contractor’s once entry has been verified.
• Complete periodic, external visual checks when reception area is quiet, checking for any situation that may cause suspicion.
• Monitor external areas of the building to ensure no smoking occurs directly outside the entrance and encourage all persons to use the designated smoking areas at each end of the building.
• Supply daily access audits and reports as requested by the client.
• Issue of keys in/out and are correctly recorded.
• Assist and direct staff out of the building during emergencies directing them to fire assembly points.
• Manage and assist re-occupation of building following evacuations ensuring flow of staff is manageable and where possible to ease congestion.
Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.
Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.
Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.
Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk - ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs
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