Apply directly to jobs in best companies
Search Companies / Jobs
Sales Consultant (full time, Harrods, London) at Annoushka Fine Jewellery
London, United Kingdom
Job Descrption
Location: Harrods, London
Reporting to: View email address on click.appcast.io
Reference: Full-Time
Personal Attributes We Value:
Genuine, Warm, Interested, Appreciation of Style, Humour, Thoughtful, Trustworthy, Responsible, Knowledgeable, Flexible, Enterprising and Inclusive.
What you will do:
• Provide excellent levels of customer care, surpassing expectations at every opportunity.
• Lead in sales performance, exceeding sales and KPI targets, using EMBRACE to deliver the highest brand standards.
• Educate clients on proper jewellery care, so the treasure can be enjoyed for generations to come.
• Identify customer needs, pre-empting and answering all related queries.
• Liaise with customers to keep them fully informed.
• Resolve customer enquiries and complaints promptly and efficiently.
• Investigate problems, develop and propose appropriate solutions.
• Provide feedback to the merchandising, design, and marketing... teams.
• Provide enhanced till accountability.
• Follow Company procedures and processes to maintain security.
• Adhere to the brand standards in relation to visual merchandising.
• Encourage client loyalty through data capture and excellent service.
• Act as keyholder.
• Support the store’s Leadership team in the running and growth of the store.
• Act as a sales coach, and a buddy to new starters.
What you will bring:
• Strong sales flare; evidence of exceeding goals and targets, particularly in luxury/fine/high jewellery.
• Excellent client service and sales delivered through omnichannel retail.
• Proactivity, pre-empting client needs.
• Full engagement with social media.
Team Work:
• True team player spirit – keen to share the credit with the team.
• Experience in leading, motivating and training a team.
• Successfully manage multiple demands and competing priorities.
• Excellent communication skills and excellent use of English.
Additionally:
• Present a love and appreciation for aesthetics and style.
• Understand and represent the brand attributes.
• Enthusiastic, self-confident and self-motivated.
• Willing to accept new challenges and strive to continually improve.
• Hunger to succeed.
Selection Process:
Send your CV and an application letter to View email address on click.appcast.io with the reference in the subject box. In your application letter, please tell us what you think you can bring to a growing, ambitious retail business.
Face to Face Interview (in person):
In this, we will ask you to demonstrate your technical knowledge, and approach to sales and service. We will ask you to talk about your experience and seek to discover how that will relate to this role. We will ask you to tell us why you think this role will be a great fit for you, and we will give you opportunity to ask us any questions about the company and the role.
#J-18808-Ljbffr
Complete form below to directly Send your CV / Linkedin Profile to Sales Consultant (full time, Harrods, London) at Annoushka Fine Jewellery.
@
2 jobs found
Sales Consultant (part time, 4 days a week, Harvey Nichols, London) at Annoushka Fine Jewellery
London, United Kingdom