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Retail management Store opportunities at MUJI Europe Limited
London, United Kingdom
Job Descrption
Role and responsibilities
- To introduce and promote all categories of merchandise demonstrating consistently high standards in all areas of branch operations.
- To be aware of and communicate store and company budgets, assuring all staff maintain an appropriate awareness.
- Support recruiting new staff following company procedure.
- Ensure all staff receives appropriate and necessary training to perform their duties at a high standard.
- Organising staff rotas and holidays.
- To ensure all areas on the shop floor are covered at all times of the day, all customer needs are met, and customer complaints are dealt with promptly and efficiently.
- Assist in the layout and display of merchandise.
- Maintain a high level of housekeeping throughout the store at all times.
- Use weekly line reports to maintain detailed stock information for practical display use.
- Be aware... of all advertising/editorial to take every opportunity to promote lines.
- Help plan and run twice-yearly sales.
- Oversee stockroom supervisor in the maintenance and replenishment of stock, transferring and receiving stock and the organisation of the stockroom.
- Maintain knowledge of cash systems including methods of payment, refund, and discount facility.
- Guarantee end-of-day procedures are followed with cashing up and banking in line with MUJI guidelines.
- Work with the manager to perfect the customer's journey with focused customer service training and best-seller information.
- Maintain awareness of security with all staff members.
- Ensure company policy on Health and Safety is adhered to, protecting both the employees and customers.
Knowledge and skills
- Ability to manage and develop a positive and productive team.
- Motivated to achieve and exceed goals.
- Exceptional leadership skills with the ability to drive and motivate performance through effective training and coaching skills.
- Demonstrable and strong business acumen.
- Highly organised with the ability to adapt quickly to strategic change.
- Self-starter, who takes the initiative.
- Good communicator.
Education and experience
- Previous experience in Retail.
- Experience managing teams.
- Proven experience driving sales.
What we offer
- Competitive basic salary per annual basic + monthly commission
- 28 days holiday/year (including bank holidays) that increase with the length of service
- 20% Staff Discount and Perkbox
- Great working environment
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