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Senior Ecommerce Manager at Rise Search and Talent Consulting
London, United Kingdom
Job Descrption
Key responsibilities:-
• Day to day running of the website, ensuring the accurate display of product information, internal links, promotions and all assets across the site to support digital marketing and communications strategies.
• Oversee the trading of the website, managing the calendar and weekly meetings, and planning all trading activities with relevant parties
• Review all website analytics, generate regular reports and continually striving to improve performance and grow revenues
• Manage the product creation process ensuring new products and categories are uploaded correctly and content is always displayed accurately on site
• Ensure the online... stores offer an optimized range of products, and all the items are correctly priced and fully merchandised
• Review and improve the UX customer journey and ensure customers have a first-rate and satisfying customer experience and service
• Engage a leading web developer or agency to continue to refine and enhance the websites designs, UX, functionality and conversion
• Engage and manage a digital marketing agency to drive traffic to the websites
• Work closely with the Marketing manager to coordinate all marketing activities across all channels
• Responsible for all commercial initiatives and offers to increase sales
• Manage all mark-down sales on‐line in conjunction with the Merchandise team
• Constantly review product sales and pricing with the Merchandise Team to optimise the product range
• Analyse site performance and provide regular weekly and monthly reporting
• Together with the Operations Manager Develop an efficient and streamlined fulfilment process
• Hire, develop and nurture an excellent ecommerce team to deliver success across both brand websites
Our client is looking for broad ecommerce experience and knowledge across all areas of running a successful online business including website merchandising, trading, analytics, UX and Customer Journey, Digital Marketing, Social, Fulfilment and Customer Service. Ideally with experience of working within fashion and/or lifestyle brands. They will possess strong communication and leadership skills
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