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Technology Service Delivery Supervisor at Zest Business Group Ltd
London, United Kingdom
Job Descrption
Handle the implementation process of the solution
They’re a publically floated, demonstrated leader in the Neurological and CNS space, providing crucial outcomes support to Pharma, Biotech and CROs as they bring cutting edge Neurological therapies to market.
Over 1M patients have been treated in combination with their technology, and over 100,000 Research papers have been written across thousands of clinical trials and hundreds of neuro-degenerative and CNS conditions.
Having nurtured this outstanding reputation as a Neuro focused leader, their existing clients began indicating a desire for a full eCOA solution, either to be used in combination with their already successful platform, or standalone to it.
As a result, revenue has grown 50% YOY, and a new eCOA iteration with a host of new features is due to roll out soon following further Product Development hires in the last 18 months.
The Business Development team (based in... the US) is bringing in a number of contracts across both the core product and their new eCOA platform, and the sales book is looking extremely healthy for the coming year.
What they don’t have though is a service delivery expert. Someone (based remotely in the UK, EU or US) to report to the CCO and:
Working across a variety of functions to go from conceptualization, to sales, to delivery and beyond
Extremely strong exposure to all aspects of eCOA solutions delivery
• Experience in eCOA software implementation
• A confident communicator with a background in client facing delivery in the space
Former experience in software development or programming would be beneficial, but not essential
Something you’d like to chat about?
Please feel free to get in touch with me (Jason) at Zest Medical, or hit apply now and your CV will be reviewed by one of the team here as soon as possible.
Zest is working as an agency on behalf of this client, and as such, a CV may be needed before full disclosure can be given as to the business or detailed information about the role. supplying many of the leading universities and companies across the UK & Ireland.
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