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Freight Forwarder at ALS Recruiting Ltd
London, United Kingdom
Job Descrption
• To control Air accounts on a start-to-finish basis, and develop excellent customer relationships through the delivery of consistent and high-quality service.
Position Specification:
• Manages all bookings from start to finish for allocated customers
• Develops relationship with allocated customers
• Issues booking instructions to overseas offices
• Processes Export & Import bookings
• Accepts all orders (from customer or overseas office) and assumes full responsibility for their successful completion from door to door.
• Proactively informs the customer on shipment status, exceptions and provides intermediate updates on an incident solution
• Processes UK Customs Clearance
• Manages any other site involved in a shipment
• Develops processes and tools to support customer interface and communications
• Takes and handles customer inquiries
• Ensures correct on-time billing to the customer and accruals
• Has full responsibility for end-end file handling.
Key Skills
•... Strong background in Air Freight Forwarding both import & export is advantageous
• Thoroughly embedded knowledge of start to finish Air Freight process Results driven and good attention to detail
• Good written and spoken English
• Good interpersonal skills
• Ability to build relationships with customers
• Able to prioritise, perform under pressure and work using own initiative.
Package
• Salary Range - 30-40k + Annual Bonus
• Holiday - 25 days + Bank Holidays
Complete form below to directly Send your CV / Linkedin Profile to Freight Forwarder at ALS Recruiting Ltd.
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