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Legal Assistant - Private Client at Moss & Coleman Solicitors
London, United Kingdom
Job Descrption
Position: Private Client Assistant / Receptionist
Location: Hornchurch
Department: Private Client
Reporting to: Head of Department
Working Hours: Full-time (Monday to Friday), 9am - 5pm
Salary: Dependent upon experience
Job Summary:
We are looking to recruit a highly organised and professional individual to join our Private Client department as an Assistant/Receptionist. This dual role involves providing administrative support to fee earners (solicitors) within the department, as well as receptionist duties specific to our ground-floor entrance. The ideal candidate will have excellent interpersonal skills, strong attention to detail, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
Administrative Support:
• Assisting Private Client fee earners with their daily workload, including drafting correspondence, managing files, and preparing documents.
• Managing diaries, scheduling appointments, and organising... client meetings.
• Handling client communication via telephone and email, ensuring timely responses to queries.
• Liaising with other departments within the firm when necessary.
• Maintaining accurate and up-to-date records on our case management system.
Reception Duties:
• Acting as the first point of contact for clients visiting the Private Client department via our ground-floor entrance.
• Welcoming clients in a friendly and professional manner, ensuring they are comfortable while they wait for their appointments.
• Notifying fee earners of client arrivals and managing the flow of clients in and out of the department.
• Ensuring the reception area is presentable at all times.
• Handling initial client enquiries and directing them to the appropriate fee earner or resource.
Skills and Qualifications:
• Experience: Previous experience in an administrative or receptionist role, ideally within a legal or professional services environment. Experience within a Private Client department is desirable but not essential.
• Communication: Strong written and verbal communication skills, with the ability to engage with clients, colleagues, and external parties in a professional and courteous manner.
• Organisational Skills: High level of organisation, with the ability to manage multiple tasks simultaneously and prioritise effectively.
• Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with legal case management software (training can be provided if required).
• Attention to Detail: Ability to produce accurate work with minimal supervision and to manage confidential information appropriately.
• Client Care: A professional and approachable demeanour, with a commitment to delivering excellent client care.
• Teamwork: Ability to work collaboratively within a team environment, as well as independently when required.
Desirable Attributes:
• Experience in a Private Client department, handling matters such as wills, probate, estate administration, and trusts.
• Knowledge of legal terminology and processes related to Private Client work.
• A flexible and proactive approach to work, with the willingness to take on additional responsibilities when required.
Benefits:
• Competitive salary based on experience.
• Opportunities for professional development and training.
• Supportive team environment within a reputable law firm.
• Work place pension
How to Apply:
Please send your CV and covering letter detailing your suitability for the role to Jo Coney J.Coney
Complete form below to directly Send your CV / Linkedin Profile to Legal Assistant - Private Client at Moss & Coleman Solicitors.
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