Job Descrption
Package Description
• Being part of a supportive Support Office team.
• Service length holiday accrual (standard allowance 25 days plus Bank Holidays).
• Paid birthday off.
• Company sick pay.
• Private Health Care.
• Free lunch.
Main Responsibilities
• IT Support and Management: Manage and provide comprehensive support for all company brands and the Head Office.
• Infrastructure Management: Conduct on-site visits to various company locations to ensure that the IT infrastructure effectively meets business requirements.
• Software and Hardware Management: Configure, manage, maintain, and provide training on various software applications, including Lightspeed POS, Deliverect, Tenzo, Loke, MarketMan, and other third-party software. Manage hardware components such as laptops, tablets, printers, and CCTV systems at both sites and the head office.
• Vendor and Supplier Relations: Foster and maintain strong relationships with third-party software and solution providers. Oversee hardware... procurement activities and engage in negotiations with suppliers.
• Systems Management: Update menus in the POS and ERP systems for all company brands. Manage web domains and email accounts.
• Training and Support: Provide training to staff members on the utilization of POS systems, Inventory Management tools, and ERP software as required.
The Ideal Candidate
Technical Skills:
• Proven experience as an IT Coordinator or in a similar role.
• Solid knowledge of IT systems and applications.
• Understanding of TCP/IP protocols and LAN/WAN configuration.
• Ability to troubleshoot and repair issues.
Soft Skills:
• Effective communication and interpersonal skills; relatable and able to connect with diverse teams.
• Team player with the ability to work collaboratively.
• Excellent time management and organizational abilities.
• Analytical thinker with strong problem-solving skills.
• Hardworking and solution-driven, with a proactive approach to challenges.
• Ability to stay up to date with industry trends and technological advancements.
About The Company
At our company, we're all about making a great impact in the food and beverage industry. We're passionate about creating lasting legacies and adding value to everything we do. With our unique brands we committee in deliver amazing customer experiences. We're looking for a skilled IT Coordinator to join our team and help us continue providing top-notch support.
About the Company:
Trofi
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