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Technical Support Administrator at Trinity Resource Solutions
London, United Kingdom
Job Descrption
Key Responsibilities:
• Managing phone calls and correspondence from customers
• Providing step by step technical support
• Updating records, trackers, and databases
• Creating service reports based on telephone support
• Collaborating with cross-functional departments for maintenance and scheduled works
Key Skills Required:
• Detail-oriented
• Ability to take ownership of tasks and work independently
• Excellent communication and interpersonal abilities
• Strong organizational skills
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