Job Descrption
As the Resource Assistant your primary role will be working with the internal teams to allocate internal resources and source known external freelancers when no internal resource is available. You will work closely with the Resource Executive to manage resources across the wider business at Imagination, reporting to the Business Director. The role will also include providing administrative support across your teams utilising tools including Google suite, Hubplanner, Worksome, Maconomy.
This is an exciting time to be joining the team to integrate new systems and make a real impact within the resource team.
Key Responsibilities
Team resourcing and administration
• Manage all resource requests within our Resource Management System Hub Planner and Worksome
• Obtain the relevant information from freelance briefs provided by Project Leads, using effective questioning in order to make meaningful suggestions for resource requests
• Develop an understanding of all projects within the team... to aid understanding of the resource requirements.
• Build a good understanding of the various expertise and people used across projects to help deploy people so they are best utilised.
• Source people to fill positions, initially internal resources and next search our database to find known freelancers to undertake freelance positions.
• Work with our People & Culture where a wider net needs casting to fill available positions
• Assign resources in consultation with the Business Director, Project Leads and Discipline Leads
• Adjust resource assignments based on changing deadlines and workload. This includes making adjustments to each project schedule and overall workload as and when a project demands change
• Coordinate with the Business Director and Finance Director on all external freelance requirements in order to obtain approval
• Own Worksome workflow and all Freelance Admin
• Key liaison between legal and the Account Teams for contractor Non-Disclosure Agreement requests
• Work with IT in order to manage the onboarding process for all new starters (freelance)
• Support freelancers / contractors with any queries they may have and represent Imagination with our
• Provide flexible support on administrative tasks within the team
• Providing accurate updates and managing Hub Planner for an internal resource request
• Timesheet Tracking for Imagination employees
• Create reports from our software platforms Hubplanner and Worksome to provide meaningful insights to the business
• Support the wider business with adhoc administrative support as required
Skills, Knowledge & Expertise
• Freelance recruitment experience expected for this role
• Agency experience (preferred)
• Good written and verbal communication skills
• Well organised with exceptional attention to detail
• Proactive, self-motivated with a can-do attitude
• Multi-tasker, with effective time management skills
• Solutions-focused; creative / lateral thinker / problem solver
• Ability to take briefs with Project Leads and translate into effective freelance searches in Worksome
• Effective interviewing skills
• Good negotiation skills
• Calm under pressure
• Approachable with a team oriented personality
Job Benefits
What we can offer you:
• Work with a state-of-the-art product and deliver it to exciting and innovative brands.
• Learning and development opportunities that contribute to professional growth.
Wellness
• Private Medical Insurance (including discounted gym options)
• Discounted Healthcare Cash Plan
• Help at hand EAP
• In-Office Gym (London office only)
• Life Insurance 4 x salary
• Dedicated DE&I Board
Benefits
• 25 days annual leave
• Birthday day off and gift
• Discretionary Annual Bonus
• Generous Family Leave policies with New Parent Coaching & Support
• Various learning & development platforms for e-learning
• Enhanced pension contribution
• Cyclescheme
• Discounted Private Dental
• Income Protection (Employee)
• Subsidised Electric Car Scheme
• Home technology tax free loan
Perks
• Hybrid Working (3 office days)
• Company socials
• Pet friendly office
• Lunch & Learns
• Wellness webinars
• Educational webinars
• Subsidised Cafe (London office only)
About Imagination
Imagination is an Experience Design Company headquartered in London, with 13 studios worldwide. Founded over 50 years ago on a principle of Independent Creativity - we bring together diverse groups of strategic, creative and practical people to find creative and inspired answers to client challenges. We remain independent to this day. We have earned a reputation for consistently challenging and changing the status quo, through our core offers of Consulting, Destinations, Content and Live.
Imagination’s clients include LG, Ford, IKEA, LVMH, Samsung, Jaguar Land Rover, HSBC, Major League Baseball, 3M, Turkish Airlines, Shell and Telstra.
Imagination was awarded silver at Campaign’s Global Brand Experience Agency of the Year Awards 2022, ranked 38 in Newsweek’s UK Top 100 Most Loved Workplaces 2022 and won the Grand Prix award at Campaign Tech Awards for their recent work with Visa Masters of Movement.
Our Beliefs and Behaviours:
We have identified four foundational beliefs that underpin Independent Creativity. More powerful than generic corporate values, they motivate us to act, to foster the behaviours that lead to success:
• We believe curiosity is the root of original insights and ideas... so we look at the world with fresh eyes, we experiment, invent and up-end conventions.
• We believe rigour results in better choices... so we ask precise, provocative questions.
• We believe bravery tames the unknown... so we demand ambition, confident that together we can meet ‘never been done before challenges’.
• We believe respect builds stronger teams and continued success... so we recognise the uniqueness and unique potential in each individual, we are accountable to each other, we play as a team.
Imagination believes that diversity, equity and inclusion are more than just words, and more than a legal framework or a moral obligation - they are guiding principles that, when acted upon, make us stronger, more innovative and more creative as an organisation.
We commit to not only significantly increasing our efforts to effect change today, but also to ensure that our efforts will be sustained for the long-term. To support us on this journey we have appointed a Diversity, Equity and Inclusion Board to help shape our plans to bring about positive change, to help us learn and keep us all moving forward together.
We believe the responsibility for a diverse, equitable and inclusive workplace ultimately rests with all of us.
We believe that all employees should feel a sense of belonging at Imagination - regardless of their race, religion or belief, gender identity, age, sexual orientation, disability or background.
We believe racism has no place within our workplace or our work culture and we reject all forms of hatred, prejudice, intolerance and discrimination.
We believe that Black Lives Matter and it is our expectation that all employees become actively committed to making unbiased choices and are anti-racist in everything they do.
Our Imagination community must share and live these beliefs, as diversity makes us stronger.
Our priority is humanity and our efforts towards a more diverse, more equitable and more inclusive workplace are never done
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