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Receptionist for the hotel, Pay rate: £12 per hour (Full time) at The Westbourne Hyde Park Hotel & The Crescent Hyde Park Hotel
London, United Kingdom
Job Descrption
Hotels: The Westbourne Hyde Park Hotel & The Crescent Hyde Park Hotel
Address: 51 Gloucester Terrace London W2 3DQ
Position: Immediate start - Reports to Manager
Job Objective: To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all our guests, with the key aim of retaining and attracting new customers
Essential requirements: You must:
• have proof of right to work in the UK, able to converse in English, have basic knowledge of Microsoft Word, Excel, Outlook, flexibility to work
• Be flexible for early and late shifts
Main responsibilities
• Deliver excellent customer service, at all times
• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail with guests, colleagues, housekeeping, managers.
• Deal with check-ins, check-outs, collecting payments and keeping records of transactions in the system.
• Fulfil all reasonable... requests from guests to ensure their comfort, satisfaction and safety
• Must have multi tasking skills to be ready to help in any department.
• Miscellaneous duties as required as blow or which will be discussed if/when they arise.
Preferences: A background in hospitality industry and customer service will be preferred for the role. Also, any candidate with basic knowledge of Guestline/ Rezlynx, Opera or any property management system (PMS).
Training: Full basic-training will be provided to meet the requirements of role.
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• Contact: Waqar Ahmad - HR Manager
• Reference: Indeed/Hotel Receptionist - WHP
Job Type: Full-time
Pay: From £12.00 per hour
Schedule:
• 8 hour shift
• Weekend availability
Application question(s):
• Any experience as a receptionist in hotels industry especially in 3- or 4-star hotels.
Work Location: In person
Reference ID: Indeed/ Hotel Receptionist - WHP
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Receptionist for the hotel, Pay rate: £12 per hour (Full time) at The Westbourne Hyde Park Hotel & The Crescent Hyde Park Hotel
London, United Kingdom