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Bilingual Restaurant Manager in London at Darjeeling Express
London, United Kingdom
Job Descrption
Located in the heart of London, our restaurant is a highly sought-after destination for celebratory occasions and food enthusiasts seeking a bespoke culinary experience. With a menu that has been designed to honour the history and heritage of our all-female kitchen team and the delectable flavours of the North and East regions of South Asia - we take pride in delivering exceptional dining experiences. We are now seeking a talented and highly skilled Restaurant Floor Manager who is fluent in either Nepali, Hindi, or Bengali to join our team!
Responsibilities
• Overseeing day-to-day restaurant operations, from opening to closing, ensuring smooth service flow.
• Leading and motivating a team of skilled servers and waitstaff, empowering them to deliver outstanding guest experiences.
• Collaborating with the kitchen team to maintain efficient food delivery and quality control.
• Engaging with customers to understand their preferences and provide personalised... and
exceptional service to ensure guest satisfaction.
• Handling reservations, seating arrangements, and customer enquiries in collaboration
with our Head of Reception for large bookings and high-profile events on and off-site.
• Managing inventory, tracking supplies, and ensuring adherence to health and safety
standards.
Requirements
• Previous experience in restaurant management or a supervisory position, showcasing your leadership skills.
• Fluent in either Nepali, Hindi, or Bengali and proficient in English for effective communication and understanding of the cultural nuances within our kitchen of homecooks and translations between Front and Back of House.
• A passion for hospitality, a keen eye for detail, and a genuine commitment to delivering excellence.
• Strong organisational abilities and the capability to thrive in a fast-paced environment.
• Exceptional problem-solving skills and the ability to think on your feet.
• Knowledge of restaurant software and point-of-sale systems would be advantageous.
• Must be based in London or willing to relocate.
Benefits
• Competitive salary and performance-based incentives
• Staff and family discount
• Pension Scheme
• Opportunities for professional development and growth within the company
• Access to a supportive and collaborative team environment
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