Manage a fast-paced kitchen to agreed standards of food safety and food quality.
• Work closely with the management team to deliver excellent customer experience through smooth and efficient food service.
• Manage costs and meet forecasts as set out in the budget, and be responsible for training and developing a competent team.
Lead the kitchen team in building a fast-paced, service-focused, enthusiastic, engaged, knowledgeable, and committed team.
• Provide training, development, coaching, and communicate the team’s further training needs to the General Manager.
• Be fully conversant in all food specs, preparation, and kitchen procedures, and have excellent food knowledge to manage food delivery to excellent standards.
• Review and resolve any customer feedback in weekly management meetings, sharing customer feedback with the team and delegating actions from it.
• Manage costs to agreed margins, including wage and food margins.
• Develop, motivate, and reward a ‘winning’ team and be... passionate about food and customer service.
A proven track record of leading a team to provide top-class customer service at all times.
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