Job DescriptionAs a Digital operations Assistant, you will, along with the Digital Operations Specialist, manage the photo studio process. Arranging photography shoots and processing supplier imagery in the required format and quality both from own bought brands and concessions. Combined with requesting and processing supplier imagery from brands, identifying which products need to be shot and arranging for them to be sent to the photo studio.As a Digital Operations Assistant you will:Create/support concession data and work collaboratively with brands to resolve any issues, update pricing for themEffectively manage and minimise products that are in stock and not on site (ISNOS)Ensure enrichment is up to date and be the point of contact for brands for any online queries relating to productWork with brands to ensure assets are being sent before stock is delivered, highlighting any inconsistencies to the Digital operations managerMaintain the accuracy of the online range by removing old... products and adding new. Updating the range tracker to reflect thisDeal with queries from suppliers, B&M, Photo Studio, Digital team and Customer Services and escalate to the digital operations manager if requiredResponsible for turning stockpots off/on for NPS issues and resolving in a timely mannerMaintain relevant supplier information within team guidelines, and ensure Time to site SLA’s are being metConduct regular Online site-walks, highlighting priorities to the Digital operations manager in a timely mannerAttend regular sales, trade, operations and studio meetings to provide and receive updates on deliveries, uploads and special projectsA Bit About YouWell Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activityOrganised and proactive. You are able to multi-task, prioritise and work to tight deadlines, whilst maintaining excellent attention to detailSkilled. You are proficient in excel, with high levels of numeracy and accuracy.All over the numbers. You are analytical and results driven, able to use data to measure performance and identify areas of improvementA great communicator, both verbal and written. You excel in the relationships you build with stakeholdersFlexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectationAn example of our values, a trusted and respected colleague
Your CV has been submitted successfully.
Complete form below to directly Send your CV / Linkedin Profile to Digital Operations Assistant at Selfridges.
@
You will receive all responses from employer on this email
Example: Application for the post of 'Accountant'
Example: Introduce your self and give purpose of your application
