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Facilities Engineer at Gulhuset Design
London, United Kingdom
Job Descrption
Our client, a national leader in electrical and mechanical building services, is seeking a talented individual to take ownership of one of their key customer sites. This role will involve working as part of the client's internal team, serving as a crucial link between the company and client.
Role Overview: As a Facilities Engineer with an electrical bias, you will play a key role in supporting all aspects of service delivery and performance management for Facilities Management within the building.
Essential Experience And Qualifications
• Knowledge within the Facilities Maintenance sector and systems of operation
• Fully qualified, 18th edition is Essential.
• ECS / JIB Gold Card
• C&G 2919
• Onsite Facilities problem-solving skills
• Ability to work in a team and communicate with back-office staff.
• Good Knowledge of Microsoft... Office
• Testing and Inspection
Key Responsibilities
• Daily, weekly, Monthly and Annual co-ordination of Planned preventative maintenance, reactive work orders and quoted works.
• Monitor the operational service level to ensure contract KPI's are achieved.
• Seek technical guidance and assistance for any aspects of the service delivery
• Ensure any potential risks or issues are highlighted to the Operations / Contract Manager
• Support the Account Manager in providing information to produce Monthly performance report
• General support and advice concerning Contract issues.
• Provide information to ensure timely and accurate submission and payment of financial applications and effective management of invoicing i.e. Job completion packs
• Ensure contract summary information and annual PPM invoicing forms are managed in accordance with QA procedures
• Coordination of contract requirements to ensure subcontractors and client stakeholders are aware of any risk / issues.
• Regular contact with the client to they are kept informed of any issues
• Analysis of any service failures
• Aid in performance management reviews to include SLA and KPI compliance
• Sub-contractor management, compliance.
• Coordinating and overseeing minor project works including final invoicing stage
• Ensuring we continually comply with the expectations of our client
• Administration regarding Small Works and Projects, working closely with Account Managers and Project Managers to ensure all H&S files are completed, available and stored electronically
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