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Business Continuity Management and Incident Management Manager at Openreach
London, United Kingdom
Job Descrption
Job Req ID: 38999
Posting Date: 26 Sep 2024
Function: Legal and Governance
Unit: Openreach
Location: Gracechurch St (4964), London, United Kingdom
Salary: Competitive Salary & Great Benefits
Recruiter: Natilla Turner
Career Grade: D
About Openreach
Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband. Our customers are the 650+ communications providers who sell phone and broadband services to these households and businesses.
Why this job matters
We’re looking for a dynamic Business Continuity Management (BCM) and Incident Management (IM) Manager to lead our efforts in ensuring that Openreach is prepared for any potential threats and challenges. You’ll play a pivotal role in developing and maintaining robust incident management plans that protect our operations and the wider BT Group.
What... you’ll be doing
• Implemented and managed comprehensive BCM plans across Openreach operations.
• Lead incident management responses, ensuring effective communication with key stakeholders.
• Collaborate with cross-functional teams to conduct disaster recovery exercises and maintain ISO22301 certification.
• Drive a culture of continuous learning and improvement through post-incident reviews.
Who you are
• A skilled leader with experience in managing incident and emergency planning exercises.
• A collaborative communicator, able to engage with internal and external partners effectively.
• Knowledgeable in BCM practices, preferably with MBCI membership and ISO22301 experience.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
What are the benefits
• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
About Openreach
We employ more than 35,091 people who install, support and maintain the wiring, fibres and connections which link tens of millions of homes and businesses in the UK to our customers’ networks.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team
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