Apply directly to jobs in best companies
Search Companies / Jobs
Desktop Support Field Engineer at Total IT Global
London, United Kingdom
Job Descrption
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience of IT with... basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Job Types: Full-time, Permanent
Pay: £20,000.00-£25,000.00 per year
Benefits:
• Life insurance
• Sick pay
• Work from home
Schedule:
• Day shift
• Monday to Friday
Experience:
• Desktop support: 2 years (required)
Work authorisation:
• United Kingdom (required
Complete form below to directly Send your CV / Linkedin Profile to Desktop Support Field Engineer at Total IT Global.
@
5 jobs found